EdAdvance is one of Connecticuts six Regional Educational Service Centers (RESCs). EdAdvance is also a partner in the RESC Alliance and works collaboratively with the other RESC groups to support state-wide initiatives.
Mission
EdAdvance exists to promote the success of school districts and their communities.
EdAdvance is redefining what a Regional Education Service Center can be using a systemic approach ï½ grounded in the 3Cs Connection Culture and Customization. Focused on local and regional priorities we are reinvesting the expertise energy and resources of the agency to amplify the benefit of our constituents.
A continuing commitment to quality and excellence is our standard of performance. EdAdvance has over 600 employees with facility locations in Litchfield Danbury Plymouth and Torrington.
What we offer employees:
- A highly collaborative work environment
- A high employee retention rate and recognition for years of service (atand 30 years)
- Comprehensive benefits package including medical and dental Insurance (30 hours/week)
- Flexible Work Schedules
- Generous paid time off policies
- Health & wellness programs
- Reimbursement for Professional Development
- Staff learning days
- Agency-wide annual celebrations
Site Support Staff
Position Type: Part-Time Hourly Monday/Wednesday from 5:00 pm to 7:30 pm
Location: Torrington CT - Vogel Wetmore School
Department: Adult & Continuing Education
Pay Range: $16.94 - $22.07 per hour
Position Summary
Site Support Staff provide non-instructional support at EdAdvance Adult & Continuing Education program sites. Depending on the assigned sites needs responsibilities may include welcoming and directing students and visitors; monitoring site access; if needed supporting childcare and supervision for minor children of adult learners; and supporting the Site Coordinator with general site operations.
Site Support Staff play an important role in creating a safe welcoming and supportive environment for adult learners their families and program staff.
Major Responsibilities
1. Student Visitor and Site Support
- Greet students staff visitors and others entering the program site in a welcoming professional manner.
- Follow site procedures for student and visitor sign-in and monitor access to designated program areas.
- Direct students and visitors to the appropriate classroom office or program area.
- Assist with maintaining an orderly safe and welcoming environment at the program site.
- Follow building access safety and other site-specific procedures.
- Notify the Site Coordinator promptly of safety concerns building issues unauthorized access or other concerns that may affect program operations.
2. Childcare and Child Supervision (as needed)
When assigned childcare responsibilities:
- Provide attentive and appropriate supervision of minor children of adult education learners while their parents or guardians participate in program activities.
- Maintain a safe clean and welcoming environment for children.
- Follow EdAdvance policies and site procedures related to child supervision and safety.
- Communicate any concerns regarding a childs safety behavior or well-being to the Site Coordinator.
- Maintain appropriate professional boundaries and confidentiality when working with children and families.
3. Communication and Teamwork
- Communicate respectfully and effectively with adult learners children staff visitors and community partners.
- Work cooperatively with the Site Coordinator instructors and other program staff.
- Report questions concerns incidents or unusual situations to the Site Coordinator promptly.
- Perform other duties related to site support as assigned by the Site Coordinator or Director.
Supervision
Site Support Staff work under the supervision of theProgram Site Coordinators and theDirector of Adult & Continuing Education.
Qualifications
- Regular and consistent attendance and punctuality are essential functions of this position.
- Strong customer service and interpersonal skills.
- Ability to communicate effectively and respectfully with adult learners children staff and visitors.
- Ability to work independently and as part of a team.
- Ability to follow directions procedures and established site protocols.
- Ability to maintain confidentiality and demonstrate professionalism when working with students families and staff.
- Flexibility and willingness to perform a variety of support duties based on the needs of the assigned site.
- Ability to remain attentive and focused while completing assigned responsibilities.
- Prior experience working with children adult learners customer service clerical work or educational programs is preferred but not required depending on the assignment.
Work Environment
Site Support Staff may work in classrooms offices common areas and other program spaces within adult education facilities. Work assignments and responsibilities may vary based on the needs of the individual program site.
Employees are expected to follow all EdAdvance policies and procedures as well as applicable building safety emergency and program requirements.
Application Procedures
Applications should be submitted for consideration by visiting EdAdvances employment page at and click on the button next to the job posting of interest.
EdAdvance does not discriminate in any of its programs activities or employment practices on the basis of race color national origin ancestry sex religion age sexual orientation gender identity or expression disability veteran marital or familial status pregnancy genetic information or status as a domestic violence victim (along with any other classification protected by law). EdAdvance further provides equal access to the Boy Scouts Girl Scouts and all other designated youth groups.To file a complaint of discrimination write Director Office of Civil Rights U.S. Department of Education Washington DC 20250-9410 or the Connecticut Commission on Human Rights and Opportunities 450 Columbus Boulevard Hartford CT 06103. Any person having inquiries concerning EdAdvances compliance with its nondiscrimination policies and procedures including compliance with Section 504 Title VI or Title IX should contact:
In accordance with the Americans with Disabilities Act (ADA) and applicable state law we provide reasonable accommodations to qualified individuals with disabilities to perform the essential functions of this position. Applicants requiring an accommodation to complete the application or interview process should contact Human Resources.