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Site Reliability Engineer
Job Location:
Job Location:
Wilmington, DE - USA
Yearly Salary:
$ 120000 - 140000
Yearly Salary:
Posted:
12 August 2026 (30+ days ago)
Posted:
Application Deadline:
9 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Best Egg is a market-leading tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track so they can be money confident no matter what life throws at them.
We offer top-tier benefits and growth opportunities in a culture built on our core values:
Put People First We foster an inclusive flexible and fun workplace.
Create Clarity Open communication drives trust and results.
Get Things Done We focus prioritize and deliver with excellence.
Deliver with Heart We lead with kindness humility and strong teamwork.
Listen to Our Customers Their needs drive our innovation.
Barclays has entered into an agreement to acquire Best Egg withclosing expected to take placein Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture lower cost of funds and increased employee growth opportunities across a global brand we are excited about the future of the Best Egg brand under the Barclays umbrella.
We are looking for collaborative innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If youre inspired by growth and want to make a real difference Best Egg is the place for you.
Were proud to be an equal opportunity employercommitted to building a diverse inclusive team.
The Job
As Site Reliability Engineer you will serve as a reliability subject matter expert who leads major incident recovery drives observability and reliability improvements mentors associate engineers reduces operational toil influences technical decisions and improves resiliency standards.
This role requires depth across production systems telemetry batch operations automation and incident response. You will be expected to guide technical direction for reliability improvements and help teams prevent recurring failures.
Employees joining Best Eggs Information Technology organization can expect a culture centered on Continuous Delivery Total Quality Management Knowledge Sharing Personal and Career Advancement Empowerment Innovation and Collective Ownership.
Duties & Responsibilities
- Lead technical recovery efforts for major incidents coordinating triage evidence review restoration actions and validation.
- Optimize observability strategy alert quality dashboard standards and telemetry coverage across multiple services.
- Drive reliability initiatives that reduce recurring failures noisy alerts manual work and operational risk.
- Mentor associate engineers on troubleshooting methods RCA evidence runbook quality and production support judgment.
- Influence engineering decisions by identifying reliability risks missing telemetry supportability gaps and resiliency patterns.
- Improve JAMS GoAnywhere Datadog xMatters and service support practices through automation and standards.
- Partner with leaders and technical teams to prioritize remediations based on customer impact business impact and operational exposure.
Required
- Hands-on familiarity with production support monitoring alerting and incident response practices.
- Working knowledge of Datadog dashboards monitors logs metrics and APM concepts.
- Ability to troubleshoot application infrastructure batch or file transfer issues using runbooks and telemetry.
- Exposure to AWS or cloud operations and scripting with Python PowerShell Bash or similar tools.
- Clear communication skills during incidents service requests and post-incident follow-through.
- Strong experience leading production incident recovery and cross-system reliability investigations.
- Ability to mentor engineers and influence technical decisions without direct authority.
Recommended
- Datadog AWS ITIL Linux or automation certification.
- Experience with JAMS GoAnywhere xMatters ServiceNow/Jira or CI/CD environments.
- Exposure to AIOps anomaly detection operational automation or reliability engineering.
- Familiarity with financial services controls secure file transfer or regulated operations.
Skill Set
- Serves as a reliability SME across observability incident response batch operations and operational platforms.
- Leads major incident recovery with calm command of telemetry dependencies impact and restoration options.
- Reduces operational toil through automation standards better alerting and durable remediation.
- Mentors engineers and improves the quality of technical support practices across the team.
- Influences design and readiness decisions that improve resiliency and operational resilience.
Success Metrics in First 90 Days
- Lead a major incident or complex reliability investigation with clear recovery and follow-through.
- Deliver an observability or automation improvement that measurably reduces alert noise toil or repeat issues.
- Mentor associate engineers through troubleshooting reviews runbook improvements or incident debriefs.
- Identify and influence remediation of a meaningful resiliency or supportability gap.
- Improve standards or patterns for telemetry escalation batch support or operational validation.
$120000 - $140000 a year
Please note this job description is not designed to cover every activity duty or responsibility required for the job. Duties responsibilities and activities may change at any time with or without notice.
Best Egg celebrates diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we will grow.
Employee Benefits
Best Egg offers many additional benefits for our employees including (but not limited to):
Pre-tax and post-tax retirement savings plans with a competitive company matching
program
Generous paid time-off plans including vacation personal/sick time paid short--
term and long-term disability leaves paid parental leave and paid company
holidays
Multiple health care plans to choose from including dental and vision options
Flexible Spending Plans for Health Care Dependent Care and Health
Reimbursement Accounts
Company-paid benefits such as life insurance wellness platforms employee
assistance programs and Health Advocate programs
Other great discounted benefits include identity theft protection pet insurance
fitness center reimbursements and many more!
Required Experience:
IC
About Company
Get low-interest personal loans quickly with Best Egg. Apply online in minutes & receive funds fast. Start your journey to financial stability now!
