Site Reliability Engineer II

The Cloud & AI organization accelerates Microsofts mission and bold ambitions to ensure that our company and industry is securing digital technology platforms devices and clouds in our customers heterogeneous environments as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset a theme of inspiring excellence and encouraging teams and leaders to bring their best each doing so we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world.

The Enterprise IAM Active Directory (AD) team engineers and operates secure reliable and resilient identity infrastructure supporting critical authentication services across Microsoft. We combine deep systems engineering with modern Site Reliability Engineering practices to improve availability observability automation disaster recovery and operational excellence.


We are looking for a passionate Site Reliability Engineer II to join our Enterprise IAM Active Directory this role you will engineer operate automate and improve highly reliable and secure identity infrastructure that supports critical authentication services across Microsoft. You will work on Active Directory reliability monitoring incident response automation and disaster recovery while building solutions that continually improve service resilience and reduce operational toil. Youll also have opportunities to leverage AI Copilot and agentic technologies to accelerate troubleshooting automate operational workflows and help shape the next generation of intelligent identity operations.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• Engineer and operate highly available secure and resilient Active Directory services that support critical identity and authentication scenarios across Microsoft.
• Improve service reliability and operational excellence through automation observability telemetry and proactive engineering that reduces operational toil and prevents recurring issues.
• Build intelligent automation and AI-assisted solutions that accelerate troubleshooting correlate operational signals and make complex identity infrastructure safer and easier to operate.
• Diagnose and resolve complex production issues across Active Directory Windows Server and supporting infrastructure turning engineering insights into durable reliability improvements.
• Strengthen business continuity and service resilience by engineering and validating backup recovery disaster recovery and site and regional failover capabilities.
• Collaborate across Enterprise IAM and partner engineering teams to advance modern SRE practices and build scalable automated approaches to operating critical identity infrastructure.
• Embody ourCultureandValues

Required Qualifications:

• Bachelors Degree in Computer Science or related technical field AND 2 years technical engineering experience with coding in languages including but not limited to C# Python PowerShell OR equivalent experience.

Other Requirements:

-Ability to meet Microsoft customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

-Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 2 years software development experience using C# Python PowerShell or another programming language to build automation tools or engineering solutions.
• 2 years experience engineering operating or troubleshooting Windows Server and Active Directory Domain Services (AD DS) including core identity and authentication technologies.
• Experience debugging complex production systems using logs metrics monitoring and telemetry to identify root causes and implement durable solutions.
• Experience applying Site Reliability Engineering principles including observability incident response automation reliability resiliency and safe production changes.
• Experience applying AI technologies including large language models (LLMs) AI agents Copilot or intelligent automation to software engineering infrastructure troubleshooting or security scenarios.
• Experience with Active Directory technologies such as DNS Kerberos LDAP Group Policy replication trusts and Active Directory Sites and Services.
• Experience building production-quality automation APIs validation frameworks or self-service infrastructure tooling.
• Experience developing AI-assisted or agentic solutions using LLMs tool use retrieval evaluation or workflow orchestration.
• Experience with monitoring synthetic validation telemetry correlation automated diagnostics or remediation.
• Experience with identity security privileged access vulnerability assessment or security monitoring and detection.
• Experience with backup and recovery disaster recovery or site and regional failover for distributed infrastructure

#MSFTSecurity

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102100 - $202200 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $133800 - $219200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC