Simulation Operations Coordinator

Are you passionate about driving excellence in healthcare education through cutting-edge simulation technology We are seeking a skilled and organized Simulation Operations Coordinator to join our growing dynamic team. As the Simulation Operations Coordinator you will play a pivotal role in providing technical support for simulation operations and overseeing the administrative aspects of our simulation program. From preparing simulation equipment to coordinating center utilization and maintaining information management systems you will ensure the seamless operation of our simulation center while delivering a superior customer service experience. We offer comprehensive training for this position allowing you to develop the skills and expertise to excel in your role. If you thrive in a fast-paced collaborative environment and are dedicated to advancing healthcare education we want to hear from you! Apply now to be part of our innovative team.

Provides technical support for simulation operations and coordination of administrative aspects of the simulation program. Technical support includes preparation of simulation equipment; assisting facilitators in the running of scenarios; cleanup; maintenance and repair of simulators associated computers/software task trainers and related multimedia peripherals. Administrative duties include coordinating simulation center utilization daily operation schedule and inventory; maintaining information management systems; communicating with participants; and assuring the efficient operation of the simulation center while providing a high-quality customer service environment.

• Serves as simulator operator by programming testing and running scenarios with instructors and facilitators. Understands and utilizes a variety of available resources including anatomic models task trainers computer-based simulations virtual reality and medium to high fidelity simulators. Contributes to the creation of realistic learning environments using a variety of tools clinical equipment and moulage techniques.

• Ensures facility and equipment are organized and set up for teaching sessions including simulators cameras video audio monitors LCD projectors and other clinical equipment related to simulation. Prepares and transports devices as necessary.

• Conducts ongoing maintenance of all simulation equipment including clean-up and repair ensuring that all equipment is in good working order. Identifies and communicates need for replacements and facilitates new purchases. Tracks and logs maintenance repairs simulation-specific software licenses and maintenance contracts. Interfaces with equipment vendors regarding troubleshooting and systems problems. Installs software and hardware upgrades as directed by manufacturer.

• Provides simulation technical support acting as a liaison with IS and AV departments to manage all associated computers and AV equipment.

• Coordinates maintenance of simulation facilities simulation programming schedules and activities including training sessions meetings sharing of equipment and tours. Conducts routine inventory and maintains accurate electronic inventory of supplies equipment and updates.

• Develops and maintains information management systems for the simulation center including scheduling equipment sign-out release forms education records course materials assessment/evaluation of simulations simulation hours of use and outcomes.

• Provides excellent customer service acting as a resource for those using simulation including technical assistance support and training on the use of simulation equipment assisting development of new programming and content and assisting with special projects or initiatives as needed.

Required

• Associates Degree or equivalent

• 2 years of administrative healthcare related or computer/IT experience

• 1 year of experience in the field of simulation or operation and maintenance of computer networks or audiovisual systems or biomedical equipment

• 1 year of experience providing technical assistance

Preferred

• Bachelors Degree

• CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association

• CRT-Healthcare Simulation - Certified (CHS) - SSIH Society for Simulation in Healthcare

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.