Shuttle Driver

At Valor we are passionate Hotelitariansdriven detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining we bring enthusiasm creativity and local flair to every property we support. We seek individuals who value relationships embrace high standards and create meaningful experiences for guests teams and owners alike. If youre someone who notices the little things and strives to make a lasting impact youll thrive here.

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POSITION PROFILE

A hotel shuttle drivers job description includessafely transporting guests between the hotel and locations like airports or attractions maintaining the shuttle vehicle and providing excellent customer service. Key duties involve adhering to schedules assisting with luggage performing pre-trip vehicle inspections and communicating with hotel staff about guest needs and schedule changes.

ESSENTIAL RESPONSIBILTIES

• Safe and timely transportation:Drive guests to and from designated locations such as airports train stations and local attractions while following all traffic laws and safety regulations.
• Customer service:Greet guests warmly assist with loading and unloading luggage and provide a friendly and helpful experience during the ride.
• Vehicle maintenance:Conduct daily pre-trip inspections to check for fuel oil tire pressure and overall cleanliness. Keep the vehicle clean both inside and out.
• Scheduling and communication:Maintain a consistent schedule for pickups and drop-offs and communicate effectively with hotel front desk staff regarding guest needs and any necessary schedule adjustments.
• Guest assistance:Respond to guest inquiries about the hotel or local area and handle any minor issues or complaints promptly and professionally.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• The ability to safely and professionally operate a shuttle van or passenger bus in various weather and traffic conditions.
• A valid drivers license with a clean driving record is mandatory. For larger vehicles (16 passengers) a Commercial Drivers License (CDL) with a passenger endorsement is required.
• Familiarity with local roads traffic patterns landmarks and efficient use of GPS systems.
• The ability to perform daily pre- and post-trip inspections basic maintenance checks (such as checking fluids and tire pressure) and report any issues.
• Knowledge of what to do in case of a vehicle malfunction accident or passenger emergency.
• A friendly approachable and patient demeanor is crucial for creating a positive guest experience.
• Strong verbal communication skills to greet guests provide information and effectively coordinate with the hotels front desk and other departments.

PHYSICAL DEMANDS

• Lift carry luggage packages and other items
• Continuous standing or sitting as needed

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health Dental Vision Life Insurance and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement