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SHIELD Peer Support Counselor (Eastern Region)


Job Location:

Wake County, NC - USA

Yearly Salary: USD 52592 - 92036
Posted: 29 September 2026 (2 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

Agency

Adult Correction

Division

Human Resources

Job Classification Title

Human Services Program Consultant I (S)

Position Number

Grade

NC14

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

**Please note: This position will be servicing the eastern portion of the state.

The S.H.I.E.L.D. Peer Support Counselor provides confidential nonclinical emotional support to employees of the North Carolina Department of Adult Correction. Using occupational experience empathy and trained peer support practices the counselor assists staff who are experiencing workrelated stress critical incidents personal challenges grief or other circumstances that may impact their overall wellness or ability to function effectively at work or at home.

The Peer Support Counselor builds trust through an understanding of the unique culture responsibilities and stressors associated with corrections and criminal justice environments. Core responsibilities include offering individual peer support responding to critical incidents providing followup assistance connecting employees to resources conducting outreach and education and supporting agency wellness initiatives. All services are delivered with careful attention to confidentiality and professional boundaries.

This position works collaboratively with S.H.I.E.L.D. Peer Support Unit staff Clinical Services staff agency partners and leadership to promote employee wellbeing. When an employees needs go beyond the scope of peer support the counselor helps facilitate access to appropriate clinical crisis agency or community resources.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $52592 - $92036


The Knowledge Skills and Abilities/ Management Preferences are not required. Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.


Applicants who possess the following skills are preferred:


  • Knowledge of peer support principles and practices including the role of confidential nonclinical support within the workplace.
  • Firsthand experience of culture stressors critical incidents and challenges associated with corrections community supervision and all related public safety environments.
  • Ability to establish trust and rapport with employees from diverse professional backgrounds while maintaining confidentiality and appropriate professional boundaries.
  • Ability to travel throughout North Carolina and respond to critical incidents outreach needs training and other program responsibilities as required.

This posting will close at 11:59 p.m. the night before the end date.

About SHIELD

S.H.I.E.L.D. provides confidential non emergent support services to North Carolina Department of Adult Correction employees. These services include a combination of coordinated behavioral health and peer support initiatives focused on wellness to support professional and personal efficacy. S.H.I.E.L.D. exists to improve the overall health wellness and performance of the correctional workforce.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.


Visit website forState Benefits.

Supplemental and Contact Information

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DAC: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.


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