SHE Manager Response and Technology

SHE Response and Technology Manager

Location: Gaithersburg Maryland United States

Work Arrangement: Onsite in Gaithersburg MD to provide site-facing SHE technology response communications and data support across Gaithersburg and COO sites.

Introduction to Role

Are you ready to strengthen safety performance through technology data integrity rapid response support and practical digital solutions As SHE Response and Technology Manager you will oversee SHE platform administration incident data quality help desk response communications and technology-enabled improvement across COO sites with a primary focus on Gaithersburg.

You will help elevate platform governance user literacy audit-ready documentation service delivery and safety culture by partnering with site leaders enterprise SHE IT vendors and subject matter experts to turn business needs into reliable tools clear processes and measurable improvements.

Typical Accountabilities

• Define and execute the multi-site roadmap for SHE digital platforms including SharePoint Workvivo Veeva Vault AZ SHE systems and related tools.
• Establish governance standards and KPIs for content lifecycle management metadata searchability archival usability and audit readiness.
• Serve as a site-facing SHE systems administrator supporting accurate incident near-miss action and observation data and consistent reporting practices.
• Lead or support SHE help desk and Training & Technology channels including service expectations escalation pathways knowledge articles and first-contact resolution improvements.
• Partner with enterprise SHE IT vendors site leaders and SMEs to assess needs support upgrades resolve user issues and manage change.
• Use analytics service trends user feedback and performance data to prioritize enhancements that improve adoption efficiency and decision-making.
• Coordinate SHE communications across intranet digital signage presentations town halls and other channels for training policy system and safety culture updates.
• Support safety culture activities including Safety Celebration events quarterly site collaborations routine town halls wellbeing and learning initiatives.
• Coach SHE SMEs and contributors on documentation practices digital proficiency templates and user-friendly content standards.
• Maintain a transparent backlog release plan and project priorities; advise SHE leadership on risks trade-offs timelines benefits and implementation needs.

Required On-Call Coverage

Support a 24-7 operation. On-call coverage is required for this role. Employees may be scheduled to participate in an on-call rotation and must be available outside standard working hours including evenings weekends and holidays as needed to support business-critical activities.

Essential Skills/Experience

• Bachelors degree in safety environmental science business communications information management technology project management or related discipline.
• Experience supporting SHE EHS laboratory manufacturing operations quality compliance technology or another regulated corporate environment.
• Project management experience managing priorities timelines stakeholders risks and deliverables across multiple workstreams.
• Strong digital capability including Microsoft 365 and experience using or administering platforms such as SharePoint Workvivo Veeva Vault AZ SHE systems Enablon Adobe tools or similar systems.
• Ability to support data integrity reporting documentation standards content governance access management issue resolution and platform adoption.
• Strong written communication presentation stakeholder engagement and change management skills including translating technical or compliance requirements into practical guidance.
• Ability to analyze feedback service trends incident data workflow pain points and performance metrics to recommend fact-based improvements.
• Sound judgment attention to detail customer-service orientation and ability to operate onsite in a matrixed multi-site SHE environment.

Desirable Skills/Experience

• Experience in biopharmaceutical research laboratory manufacturing corporate SHE or regulated site environments.
• Familiarity with SHE incident management near-miss reporting observations corrective actions and safety management systems.
• Certifications or training in OSHA Six Sigma Lean project management National Safety Council programs change management digital adoption or related areas.
• Experience developing communications calendars training materials knowledge articles templates dashboards workflow guidance or adoption resources.
• Experience with AI-enabled tools automation analytics information architecture taxonomy metadata content lifecycle processes or document control practices.

Compensation and Benefits

The annual base pay for this position ranges from $105710- $125000 USD Annual. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and addition our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles) to receive a retirement contribution (hourly roles) and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program 401(k) plan; paid vacation and holidays; paid leaves; and health benefits including medical prescription drug dental and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

Why AstraZeneca

At AstraZeneca we are driven by science and united by our commitment to this role you will help protect people research animals operations and the environment by leading safe compliant and sustainable scientific work.

Date Posted

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and furtherance of that mission we welcome and consider applications from all qualified candidates regardless of their protected characteristics. If you have a disability or special need that requires accommodation please complete the corresponding section in the application form.