Enter a job title or keyword
SERVPRO Crew Lead
Job Location:
Job Location:
Old Forge, PA - USA
Yearly Salary:
USD 50000 - 60000
Yearly Salary:
Posted:
12 September 2026 (20 hours ago)
Posted:
Application Deadline:
10 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Free uniforms
- Opportunity for advancement
- Paid time off
- Relocation bonus
- Signing bonus
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
Job Title: Mitigation Crew Lead
Location: SERVPRO of Scranton
Schedule: Full-Time Monday Friday On-Call Emergency Response Rotation
Target Compensation: $50000 $60000 Total Annual Earnings (Base Pay Overtime Mitigation Bonuses)
Position Summary
SERVPRO of Scranton is looking for a high-energy motivated Mitigation Crew Lead to run point on emergency restoration jobs throughout the area. When property owners face sudden water fire or mold emergencies you will step in as the trusted leader on sitemanaging job logistics directing production technicians operating state-of-the-art drying equipment and guiding clients through unexpected loss.
This role offers a strong hourly base with heavy overtime opportunities during active weather events and lucrative performance-based mitigation bonuses for high-quality efficiently run jobs.
Key Responsibilities
- On-Site Leadership & Execution: Lead 13 production technicians on-site for water damage fire/smoke cleanup mold remediation and emergency board-ups.
- Emergency Response & Scoping: Respond promptly to emergency service calls (adhering to SERVPROs quick-response standards); inspect properties take initial moisture readings map affected areas and formulate an efficient drying plan.
- Technical Restoration Work: Supervise and perform containment setup controlled demolition standing water extraction air mover and dehumidifier placement and structural drying according to IICRC standards.
- Jobsite Management & Quality Assurance: Oversee job flow maintain strict safety compliance (PPE OSHA standards) ensure tool/vehicle upkeep and complete end-of-day cleanups.
- Client & Adjuster Relations: Serve as the professional face of SERVPRO on siteexplaining the mitigation process to homeowners managing expectations and collecting required work authorizations.
- Digital Documentation: Accurately document project progress using mobile job-management software (uploading photos moisture readings psychrometric logs and daily progress notes).
Qualifications & Requirements
- Experience: Minimum 12 years of hands-on emergency mitigation experience (Water/Fire/Mold) with proven field leadership skills.
- Certifications: IICRC WRT (Water Damage Restoration) certification highly preferred; ASD or FSRT certifications are a strong plus (Paid company training available for top candidates).
- Physical Ability: Must be comfortable working in tight spaces (crawls attics) and able to lift up to 50 lbs regularly.
- Drive & Flexibility: Must have a valid drivers license with a clean record and a willingness to participate in an on-call emergency rotation.
- Skills: Excellent communication a sharp eye for detail and strong problem-solving skills under pressure.
Compensation & What We Offer
- Competitive Earnings ($50000 $60000 Target): Reliable base wage substantial overtime pay during high-volume periods and direct job-performance bonuses.
- Benefits Package: Health Dental and Vision insurance available following a standard waiting period.
- Paid Time Off (PTO): Earned vacation time and paid holidays.
- Career Growth: Clear progression paths from Crew Lead to Mitigation Project Manager or Operations leadership.
- Gear & Vehicles: Complete uniform supply specialized industry tools and dedicated company production vehicles provided for site visits.
Compensation: $50000.00 - $60000.00 per year
Team Doyle operates six SERVPRO franchises across Northeastern PA anchored by our headquarters in Allentown and Scranton. We are a diverse team of over 100 professionals working across six local facilities and a growing remote workforce nationwide.
Out of more than 2400 individually owned and operated SERVPRO franchises Team Doyle ranks as a Top 100 franchisee - ranking #2 in our region (PA NJ DE & NY) and #48 nationally by job volume.
We are actively growing- explore our open positions below and check back often as new opportunities open up!
Out of more than 2400 individually owned and operated SERVPRO franchises Team Doyle ranks as a Top 100 franchisee - ranking #2 in our region (PA NJ DE & NY) and #48 nationally by job volume.
We are actively growing- explore our open positions below and check back often as new opportunities open up!
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
