ServiceNow Platform Developer

The Role

We are looking to hire a ServiceNow Development Engineer who brings strong technical expertise a mindset that embodies the uniqueModerna Mindsets and a passion for delivering the best digital experience to our employees. You will join our team and be responsible for developing and supporting our ServiceNow platform driving automation and optimizing business processes. You will help us deliver more value from our existing ServiceNow capabilities and help us grow the platform and digitize departments across Moderna.

Heres What Youll Do

• Leverage knowledge and experience to deliver end-to-end solutions on the ServiceNow platform

• Responsible for the development core configuration and technical expertise of ServiceNow platform capabilities including ITSM ITOM ITAM HRSD and PA.

• Design create and configure Business Rules UI Policies UI Actions Client Scripts and ACLs including advanced scripting of each (including Service Portal).

• Develop system integrations using REST SOAP MID-servers or other relevant technologies.

• Facilitate discovery of CIs and work with class owners to setup identification and reconciliation rules.

• Conduct code walkthrough/reviews and mentor junior team members in application of platform and code best practices.

• Actively participate in agile daily scrums and ceremonies updating stories daily documenting development progress and collaborating across teams.

• Actively participate in requirement workshops working alongside the product owner and development manager to configure requested items and tasks using Flow Designer.

• Understand and articulate to the team development manager and product owner the tradeoffs of customized solutions vs. base configuration implementation.

• Remediate production incidents as well as coordinate application and platform upgrades. Promoting apps and updates through the app store and update sets.

Heres What Youll Need (Minimum Qualifications)

• Bachelors degree in computer science or a related technology or scientific fieldOR5 years of equivalent professional experience in lieu of a degree.

• 6 years of expertise developing on the ServiceNow platform in 2 or more capabilities (ITSM ITOM ITAM HRSD and PA.).

• 1 or more active ServiceNow certifications (Certified System Administrator ITSM App Specialist).

• 3 years of experience integrating ServiceNow with external systems through REST SOAP MID-servers or other relevant technologies.

• 3 years of experience with HTML5 JAVA JavaScript jQuery CSS .

• At Moderna we are focused on delivering on our mission by enabling talent to thrive. For this role we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship.

Heres What Youll Bring to the Table (Preferred Qualifications)

• Knowledge of all aspects of ServiceNow scripting including Business Rules Client Scripts UI Builder Scripted REST APIs and Script Includes.

• Experience with discovery and CMDB including an understanding of MID server architecture probes and sensors and CMDB identification and reconciliation.

• Experience communicating with application users to understand and collect their requirements and requests.

• Educational or job-related experiencedocumenting technical systems and user workflows.

• Experience working in life sciences pharma/biotech or high-tech industries with a preference for experience in one or more of eCommerce data/machine learning platforms or cloud infrastructure.

• Experience in a regulated environment.

• Experience working in a matrixed organization.

• A desire to make an impact as part of a high-growth transformational company that isBold Relentless Curious and Collaborative.

Pay & Benefits

At Moderna we believe that when you feel your best you can do your best work. Thats why our benefits and well-being resources are designed to support youat work at home and everywhere in between.

• Competitive healthcare plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being with access to fitness mindfulness and mental health support
• Family planning benefits including fertility adoption and surrogacy support
• Generous paid time off including vacation volunteer days sabbatical global recharge days and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

About Moderna

Since our founding in 2010 we have aspired to build the leading mRNA technology platform the infrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission values and mindsets every day our people are the driving force behind our scientific progress and our culture. Together we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.

Our Working Model

As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.

Moderna is a smoke-free alcohol-free and drug-free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories consistent with legal requirements.

Accommodations

Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at .

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