ServiceNow Developer
Richmond, VA - USA
Job Summary
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title:ServiceNow Developer
Location(s):Richmond VA
(Hybrid 3 days per week)
Position Overview
We are seeking an experienced ServiceNow Developer to design develop and enhance scalable solutions across the ServiceNow platform. The role focuses on secure API integrations custom application development intuitive user experiences and IT Service Management (ITSM).
Experience with additional ServiceNow modules platform domains AI and automation is highly desirable.
Key Responsibilities
- Design develop test deploy and maintain ServiceNow applications and platform enhancements.
- Build secure and reliable integrations using REST SOAP webhooks IntegrationHub MID Server and related technologies.
- Develop scripted REST APIs Business Rules Script Includes Client Scripts UI Policies and Flow Designer workflows.
- Configure and extend ITSM capabilities including:
- Incident Management
- Problem Management
- Change Management
- Request Management
- Knowledge Management
- Service Catalog
- CMDB
- Create intuitive and accessible user experiences across Employee Center Service Portal Workspaces forms catalogs and mobile applications.
- Collaborate with stakeholders product owners architects and support teams to translate business requirements into technical solutions.
- Troubleshoot complex ServiceNow platform integration data and performance issues.
- Follow development standards security controls automated testing code review source control and release-management practices.
- Develop reusable components and maintain comprehensive technical documentation.
- Support ServiceNow upgrades releases and ongoing platform improvements.
- Identify and evaluate opportunities for AI automation and process optimization.
Candidates should demonstrate strong hands-on experience with ServiceNow development configuration integrations ITSM scripting and platform customization. Experience with ServiceNow AI capabilities automation and additional ServiceNow domains is a plus.
Interview Process
- Web Cam Interview Only
All candidates must be submitted no later than 4:00 PM EST on Wednesday August 26.
Skills:
| Skill | Required / Desired | Amount | of Experience | Expertise Rating | Move | |
| ServiceNow development and configuration | 4 | Years | ||||
| JavaScript and ServiceNow client-side and server-side scripting | 3 | Years | ||||
| API integration design security and troubleshooting | 2 | Years | ||||
| REST/SOAP JSON/XML OAuth 2.0 authentication logging and monitoring | 2 | Years | ||||
| ServiceNow ITSM processes and modules | 2 | Years | ||||
| Flow Designer IntegrationHub Service Catalog ACLs and automated testing | 2 | Years | ||||
| ServiceNow data models tables reference relationships and CMDB | 2 | Years | ||||
| User-centered solution design accessibility security and maintainability | 2 | Years | ||||
| Testing code review source control and release-management practices | 2 | Years | ||||
| Analytical troubleshooting documentation and communication skills | 3 | Years | ||||
| Collaboration with technical and non-technical stakeholders | 3 | Years | ||||
| Employee Center Service Portal UI Builder and configurable workspaces | 2 | Years | ||||
| ServiceNow AI: Now Assist generative AI Predictive Intelligence Virtual Agent or AI Search | 2 | Years | ||||
| Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification | 2 | Years | ||||
| Other ServiceNow domains: ITOM CSM HRSD IRM/GRC or App Engine | Desired | 2 | Years | |||
| Automated deployment pipelines Agile delivery and DevOps practices | Desired | 2 | Years |
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veterans or individuals with disabilities.
Required Experience:
IC