ServiceNow Developer

The Leidos Security and Engineering Programs (SEP) is seeking a ServiceNow Developer for the Center for Information Systems Security (CISS) program. This position requires the ability to work flexible hours in Chantilly VA with as-needed travel to Washington DC or Alexandria VA (under 25%).

Work Schedule is as follows:

Monday thru Friday: 6AM-2:30PM

Primary Responsibilities

Maintain support and troubleshoot an on-prem production ServiceNow instance. Work with customers and end users to develop solutions for requested enhancements in development and sandbox environments before migrating to production. Assist with instance upgrades including changes to licensing based off requirements and growth. Collaborate with team lead to create roadmap with timelines for project management and reporting purposes.

Basic Qualifications

BS degree and 4 8 years of prior relevant experience or Masters with 4 years of prior relevant experience. A High School diploma with an additional 2 years relevant experience may be considered in lieu of a degree.
Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.

Technical Requirements:

Relational databases: Clear understanding of ServiceNow data schemas table relationships and dot-walking.

Web development basics: Foundational knowledge of HTML CSS and XML

Scripting & logic: Write and debug clean JavaScript for Client Scripts Business Rules and Script Includes.

ServiceNow Platform Knowledge:

Platform configuration: Modify tables forms lists UI Polices/Actions and Access Control Lists (ACLs).

Process automation: Build and maintain cross-module workflows using Flow Designer and Workflow Editor.

System administration: Experience with User administration Groups and Roles.

Reporting: Create and share standard dashboards and platform reports.

Instance hygiene: Understand how to capture changes using Update Sets.

Generalist development: Support configure and customize features across multiple modules including ITSM and custom applications.

Soft Skills & Delivery:

Adaptability: Willingness to pivot quickly between different platform modules and diverse business requests.

Requirements translation: Ability to turn basic business requests into functional platform configurations.

Problem solving: Troubleshoot basic platform errors and user issues.

Communication: Ability to gather requirements from non-technical stakeholders.

Couse Completion:

ServiceNow Fundamentals course

IAT II Certification

One of the following active certifications or the ability to obtain within one month of hire: ServiceNow Certified Application Developer ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist or other ServiceNow certification.

Preferred Qualifications:

ITIL v3 Foundations Certification

ServiceNow API experience such as REST and SOAP

Experience with ServiceNow on-prem.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.