ServiceNow Developer

JD -

• ServiceNow Certified System Administration
• Strong in developing and managing performance analytics reports and dashboard
• Develop custom applications on the ServiceNow platform based on business requirements. This often involves scripting in JavaScript creating and using APIs and leveraging ServiceNows various development tools.
• Create technical specifications from logical design and functional specifications
• Responsible for overall build and development and Prototypes
• Responsible for following the best practices in coding and on time delivery
• Document all development and configuration work including the creation of technical specifications process documents and user guides.
• Provide support for the ServiceNow platform . This can involve troubleshooting issues providing technical support to users and working with ServiceNow support when necessary.
• Implemented Access Control using ACL as well as Query Business Rules.
• Customization and Administration of Service Now Core Modules
• Data importing using Import Sets (Data Source/Import Sets/Transform Maps)
• Configuration of ServiceNow Web Services for Integrations
• Integrations with ServiceNow
• Perform unit testing and quality reviews
• Oversee readiness of test environment
• Responsible for making the application available for testing
• UAT support
• Deployment of code to higher environments as per guidance from Leads and in conformance to NYPA processes
• Support all post release issues and respond timely on Incidents Service Requests Change Requests and Enhancements
• Maintain the health of the ServiceNow platform ensuring it runs efficiently and remains secure.
• Support development projects coordinating with other teams and ensuring projects are completed on time