ServiceNow Developer (AWS)

CGI Federal is seeking a highly skilled ServiceNow Developer with AWS expertise to support the Social Security Administrations modernization and cloud discovery initiatives. This role provides both senior development support and solution leadership ensuring secure accurate and scalable visibility of SSAs AWS environments within the ServiceNow platform.

***Position is hybrid with candidate required to work onsite at SSA 3 days a week in Woodlawn MD***

You will analyze SSA technical requirements develop solution architectures maximize automation across ITOM/Discovery and deliver operational reporting aligned with federal standards. You will also provide mentorship and technical guidance to junior developers.
. Lead configuration and troubleshooting of ServiceNow Discovery for AWS including MID Servers discovery schedules credentials and custom cloud discovery patterns.
. Discover and maintain multi account AWS environments using ServiceNow ensuring accurate CMDB relationships across organizations accounts regions VPCs EC2 and IAM resources.
. Create and maintain cloud identification rules reconciliation logic and CMDB data quality controls specific to AWS assets.
. Implement and support AWS authentication & authorization models used by ServiceNow (IAM roles access policies STS).
. Design architecture roadmaps and operational documentation supporting SSAs ITOM and cloud governance objectives.
. Assist with prototyping technical reviews and SSA facing requirement discussions.
. Mentor ServiceNow Developers and contribute to overall platform maturity within the SSA environment.

. Ability to obtain and maintain US Public Trust clearance
. Bachelors Degree and 7 years of professional ServiceNow development experience across ITSM ITOM CMDB and Discovery.
. Working knowledge of AWS Organizations/Accounts VPC networking EC2 IAM and multi account resource relationships.
. Hands on experience discovering AWS cloud environments using ServiceNow Discovery and MID Servers.
. Practical understanding of how ServiceNow uses IAM temporary credentials and cross account roles for cloud scanning.
. Experience developing system architecture diagrams cloud discovery patterns and operational reporting.
. Excellent written and oral communication skills; ability to present technical solutions clearly to SSA stakeholders.
. Candidate must be local to SSA in Woodlawn MD and available to be onsite 3 days per week.

Desired qualifications/non essential skills required:
. ServiceNow Certified System Administrator (CSA)
. ServiceNow Certified Application Developer (CAD)
. CIS certifications (Discovery Service Mapping ITSM ITOM)
. Experience supporting federal agencies or large scale public sector programs
. Experience with JavaScript REST/SOAP integrations and workflow automation

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89600.00 $176300.00.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation holidays and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs

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• Amazon CloudFront
• Cloud architecture
• Identity and access mgt (IAM)
• ServiceNow
• ServiceNow CMDB

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