ServiceNow Architect

Job Description
Desired Competencies (Technical/Behavioral Competency)

Must-Have Technical Competency
Experience as a Senior Technical Lead / Architect.
Experience of ITSM CMDB Integrations VA within ServiceNow
Basic Knowledge in Cloud Fundamentals Windows/Unix admin skills
Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
Good understanding in Monitoring tool
Experienced in ITIL Process Definition Integration Solutions Architecture level configurations
Knowledge and experience with base platform & reports
Good experience in Scripting & RegEX (JavaScript Unix Shell scripting and Windows scripting and PowerShell)
Experience in integration using REST API / SOAP / any other technology
Knowledge of unit testing system integration testing performance testing user acceptance testing or any client-specific testing
Worked with and understands the value in creating repeatable processes to design development test staging and production environments that are reliable with high availability
Must be ServiceNow Certified Systems Administrator
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards
Knowledge of software development lifecycle (SDLC)
Behavioral competency
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratevily
Participate and provide feedback during planning meetings (i.e. pre-iteration and retrospectives)
Good-to-Have
ITIL V3/V4 foundation certification
Preferred to have Discovery Event management Service mapping certification
Responsibility of / Expectations from the Role
Understand the given application requirements (or User Stories) Understand and follow the Best Practices and Standards/Guidelines for development
Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories
Must be self-directed and detail oriented in completing assigned tasks in an effective manner meeting designated standards and criteria
Responsible for the code quality of assigned tasks
Perform Unit Testing and do documentation as required Provide support to the users during the User Acceptance Testing
Provide any required training to the users on the user stories
Knowledge and ability to configure manage and maintain MID servers
Proficient in configure & maintain credentials and working with command line console
Ability and knowledge in Discovery Schedules & troubleshoot with device owners
Knowledge to implement Cloud & Tag based discovery
Ability to communicate & gather requirements from application teams to build Service Map
Customize/Develop IRE rules Script Includes Business Rule Schedule Jobs Patterns Probes & Sensors
Maintains event management integrations and application
Proficient in configure/modify Event Rule Field Mapping Alert Management rule & flows (Flow Designer)
Ability to configure de-duplication & correlation ru le
Configure and customize Report & Dashboard
Co-ordinate with Infrastructure/Application team for requirement and trouble shooting