Service Technician
Job Location:
Springdale, AR - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- 401(k) matching
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Summary
The Generator Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using company-supplied vehicle you will travel to the customers residence to perform repair work and preventative maintenance on the residential and commercial standby generators. You will regularly use verbal communication and customer service skills to communicate directly with our customers. You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole home standby generators for our customers. This work will require the ability to read and understand technical manuals instructions electrical wiring diagrams and blueprints. When repairs and preventative maintenance are complete you will use electronic/written communication skills to update the software system with information regarding services you performed. This position will frequently work around electricity and will require the ability to adhere to all safety practices and requirements.
The work schedule will typically be Mon-Fri from 8 am-5 pm with the schedule subject to change to support the needs of our customers for example during times of bad weather/impending storms.
The level of electrical and mechanical repair knowledge years of direct generator repair experience and previous experience working directly with customers will all be taken into account when determining what ones starting pay level.
- Using company vehicle travel to customers location.
- Communicate directly with customers regarding arrival work being performed issues resolved etc.
- Inspect troubleshoot repair and perform maintenance on the customers generator.
- Follow technical instruction manuals diagrams blueprints and procedures.
- Test troubleshoot and operate automatic transfer switches.
- Document services are performed using an electronic software system
- Adhere to all safety practices and requirements.
- Along with the duties above other duties may be assigned.
- Strong customer service and communication skills (verbal and written).
- Problem-solving organization and decision-making skills.
- Ability to work independently demonstrating initiative.
- Reading and comprehension skills are required to understand technical manuals electrical wiring diagrams and blueprints.
- Ability to drive company vehicles safely to and from job sites.
- High school diploma or equivalent
- Experience with mechanical small engine repair work
- Valid drivers license and satisfactory driving record
- Be physically able to perform the job duties including bending stooping climbing ladders pulling grasping and walking on uneven surfaces.
- The ability to work primarily outdoors in varying weather conditions and temperatures.
- Proper eyesight/vision to be able to perform mechanical repairs safely.
- Must be able to interpret technical manuals blueprints and schematics.
- Must have basic hand tools to perform duties. (Specialized tools will be provided)
Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others through the sales installation and maintenance of whole home generators that empower our customers with peace of mind security and freedom.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Generator Supercenter Corporate.
Required Experience:
IC
About Company
A whole house generator automatically delivers electricity during a power outage. Choose the #1 Generac Dealer in North America. Never get left in the dark again...
