Service Technician

As a Mobile Sterilization Service Specialist youll lead the charge in installing commissioning maintaining and decommissioning state-of-the-art Mobile Sterile Processing Departments across North America. Youll coordinate deliveries direct subcontractors ensure seamless execution of complex projects and perform technical installations all while working in a dynamic matrix environment with cross-functional teams. If youre a hands-on problem solver who thrives in fast-paced customer-focused settings this is your opportunity to make a real impact.

This role requires nationwide travel up to 90%.

Primary Responsibilities New and Relocation Installations (90%)

• Conduct pre-installation audits of hospital utilities to ensure readiness for equipment setup.
• Complete all service documentation related to installation activities.
• Verify that delivered equipment aligns with customer specifications.
• Commission the STERIS Mobile SPD (Sterile Processing Department) by setting up leveling and expanding the 53-foot expandable trailer unit.
• Make all internal mechanical electrical and plumbing connections; load ancillary equipment such as sinks prep and pack stations transport carts and manifolds.
• Direct and coordinate onsite trade workers (e.g. drivers electricians plumbers general contractors) for final facility connections.
• Provide operational in-service training on the Mobile SPD to clients.
• Obtain client signatures upon commissioning completion and submit documentation to the Project Manager.
• Maintain deployed Mobile SPD units including performing field upgrades modifications preventive maintenance installations and responding to customer requests.
• Serve as the primary customer liaison during deployment managing relationships and conducting regular progress meetings.
• Perform quarterly and annual maintenance on deployed units across North America.
• Decommission Mobile SPD units by disconnecting utilities and unloading all ancillary equipment.
• Direct onsite trades during decommissioning and ensure proper disconnection from facility sources.
• Obtain client sign-off upon decommissioning and file documentation with the Project Manager.

Administrative and Documentation Responsibilities (10%)

• Manage assets for all assigned STERIS equipment.
• Purchase and maintain inventory to support Mobile SPD operations.
• Maintain accurate service records in Siebel for all performed work.
• Complete and close out all Mobile SPD-related service requests.

• High School Diploma
• 5-8 Years technical service experience preferably with medical equipment.

• Specific knowledge of Siebel applications preferred.
• Completion of mechanical electrical or electronic technical school training preferred.
• Working knowledge of installation processes including but not limited to pre-installation requirement and construction (HVAC electrical plumbing etc.).
• Strong project management skills.
• Ability to research and understand City State and Federal construction or building codes preferred.
• Ability to read and understand blueprints.