Service Technician – Heating & Plumbing
Juneau, AK - USA
Job Summary
Location: Juneau AK (Relocation or Local Candidates Welcome)
Compensation: $72000 $110000 per year (Base Performance Incentives)
Job Type: Full-Time Flexible Shift Options Available
Tired of seasonal slowdowns being treated like a number or paying out of pocket for your own tools
At All American we are redefining home services in Southeast Alaska. We started with one technician and a single truck; today we are a high-performing team of 20 professionals operating across heating plumbing drain cleaning and interior renovations. Because of our aggressive year-round marketing engine our boards stay full 12 months a yearmeaning consistent hours reliable paychecks and zero off-season lay-offs.
Whether your specialty is troubleshooting hydronic heating systems diagnosing boiler issues clearing complex blockages or repiping youll have a brand-new fleet vehicle company-supplied tools and an entire support team behind you so you can focus on delivering exceptional service.
Real Earning Potential ($72K$110K): Starting base pay begins at $72000 for experienced techs paired with a transparent performance-driven path to reach six figures ($110000).
Zero Out-of-Pocket Setup: We provide your field van fuel card high-end power tools specialized diagnostic equipment company uniforms and an annual boot allowance.
Work-Life Balance & Schedule Flexibility: We build schedules that work around your life. Looking for an alternative schedule (like 10:00 AM to 7:00 PM instead of the standard 8:00 AM to 5:00 PM) We make it happen.
Rapid Expansion & Career Advancement: We are currently building a brand-new modern headquarters in Juneau and adding new vans to our fleet. We believe in training our technicians to step into management training and operational leadership.
Veteran-Strong Culture: We actively recruit and support military veterans. If you bring a disciplined work ethic mission-first mentality and pride in your craft you will fit right in.
Troubleshoot & Diagnose: Respond to residential and light commercial calls for heating failures loss of domestic hot water frozen or leaking lines boiler faults and plumbing malfunctions.
Present Clear Options: Educate customers on their systems clearly explaining the difference between immediate repairs system optimization and full replacement solutions.
Execute High-Quality Repairs: Perform clean code-compliant repairs and installations across boilers furnaces radiant floor systems water heaters and domestic plumbing lines.
Leverage Modern Technology: Utilize digital field software on company-provided tablets to manage dispatches track parts document system diagnostics and process work orders seamlessly.
Uphold Safety & Cleanliness: Treat every home with total respect by using floor protection maintaining a clean work area and strictly adhering to OSHA and company safety standards.
Trade Experience: 1 years of hands-on experience in residential or light commercial heating hydronics or plumbing service.
Mechanical Problem Solver: A logical diagnostic mindset with a drive to learn new equipment lines and cross-train across complementary trades.
Customer-Centric Communication: Clear courteous communication skills with the ability to build trust with homeowners during stressful emergency calls.
Field Logistics: Valid drivers license with a clean driving history and the ability to lift 50 lbs and work comfortably on jobsites crawl spaces and mechanical rooms.
Professional Standards: Ability to pass a standard pre-employment background check and drug screen.
Health & Wellness: Health Reimbursement Account (HRA) specialized Medivac Insurance coverage and access to our Family Fitness Program.
Retirement: IRA with company match.
Paid Time Off: Paid holidays paid sick leave accrued vacation and your birthday off as a paid holiday.
Gear & Travel: All professional tools provided branded company uniforms annual boot allowance and fully paid travel opportunities for national trade training.
Culture & Community: Quarterly team outings (summer beach days community cookouts holiday parties) company-wide recognition contests with cash/travel rewards and active local sponsorships supporting Juneau schools and veteran organizations.