Service Supervisor

Job Title: Service Supervisor

Location: Williston ND

Compensation: $36/hr - $65/hr overtime comprehensive benefits

We are seeking a Service Supervisor to lead and coordinate field service operations across a regional territory. This role combines technical leadership with operational management overseeing technician scheduling service delivery safety compliance customer relationships and field performance.

The ideal candidate will bring extensive experience with gas compression systems rotating equipment and field service operations while supporting commissioning diagnostics troubleshooting repairs and technician development across multiple sites.

Service Supervisor / Service Manager / Field Operations Supervisor Key Responsibilities:

• Lead and coordinate field technicians across assigned territories
• Schedule service work to maximize efficiency and reduce response times
• Support technician training development and major repair decisions
• Monitor service performance reporting vehicle costs and operational KPIs
• Maintain compliance with HSE and company standards
• Build and maintain strong customer relationships while resolving service issues
• Support commissioning diagnostics troubleshooting and repair of gas compression and natural gas processing systems
• Drive service quality operational performance and revenue targets
• Manage staffing performance and employee development activities

Service Supervisor / Service Manager / Compression Supervisor Requirements:

• Previous experience as a Service Supervisor Service Manager Field Service Supervisor Compression Supervisor Senior Field Service Technician Compressor Specialist or similar
• 15 years of field service experience within gas compression or industrial equipment environments
• Strong experience with gas compressors engines controls commissioning and production equipment
• OEM certifications highly preferred including CAT Ariel and Waukesha platforms
• Strong electrical and control panel troubleshooting experience (Murphy Altronic Allen Bradley)
• Ability to read schematics P&IDs technical manuals and diagnostics tools
• Experience leading overhauls startups commissioning and field service activities independently
• Familiarity with CAT ET GERP emissions testing laser alignment and compressor performance analysis
• Strong leadership communication and customer management skills
• Valid drivers license required