Service Project Manager

Pay Range: $71000-$101000

Key Obsessions:

• Project Success
  • Manage service and retrofit projects to successful outcomes meeting scope schedule and budget.
  • Collaborate with Engineering to ensure project scope is clearly defined and aligned with customer needs.
  • Escalate issues promptly to appropriate stakeholders and drive them to full resolution.
  • Lead effective meetings with clear documentation defined action items and timely follow-up.
• Team Leadership
  • Build inspire and motivate cohesive and high-performing project teams.
  • Develop and document successful project plans with project team members and stakeholders.
  • Hold individuals and departments accountable for deliverables and project milestones.
  • Adapt quickly to changing circumstances with flexibility resilience and solution-oriented thinking.
• Ensure the Aagard Experience
  • service as the primary customer contact of service projects delivering prompt and proactive communication.
  • Build and maintain strong relationships that foster trust and long-term partnerships.
  • Provide tailored solutions that address customer needs and exceed expectations.
  • Deliver a superior customer experience that reflects Aagards commitment to quality and services.

Knowledge and Experience:

• Associates or Bachelors degree in Business-related field plus 5 years of relevant experience or equivalent combination of education and experience
• Previous project management and/or customer relationship management experience preferred
• Self-confidence and the ability to be largely self-directed
• Proficient keyboarding skills
• A conscientious approach to meeting and exceeding customer expectations
• Ability to handle confidential information with tact and discretion
• Willing and able to travel (1-2 trips annually) domestically and internationally as necessary which may include any day of the week
• Must obtain and maintain a valid passport (cost reimbursed by Aagard)
• Must comply with applicable travel requirements including receiving any vaccinations necessary for entry into certain countries (cost reimbursed by Aagard)

Benefits Offered:

At Aagard we believe in investing inyouyour health your career your financial future and your well-being. Ourtotal rewards packageis designed to support you and your family with meaningful benefits.

Comprehensive Healthcare for You and Your Family

• No-Cost Coverage: Preventive & major medical coverage for you and your familyfully paid by Aagard.
• Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
• Payment-in-lieu: Receive extra compensation if youre insured elsewhere.
• Company-Paid Benefits: Dental Life and Disability insuranceall included.
• Wellness Support: Reimbursements for gym memberships nutrition counseling mental health services vision screenings and more.

Financial Security

• 401(k) with Company Match: 50% match on the first 10% of your contributions.
• Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.

Time Off

• Paid Time Off: Enjoy time for rest and relaxation.
• 9 Paid Holidays throughout the year.
• Paid Bereavement Leave for lifes difficult moments.
• Volunteer Time Off: Make an impact with paid time to support causes you care about.

Career Growth & Development Opportunities

• Pathways to Leadership: Build your future with mentorship and servant leadership programs.
• Educational Support:Scholarships and tuition reimbursement to help you grow.

Unique Offerings That Set Us Apart

• Celebrate Care and Connect: Our on-staff chaplain is here to support you through lifes milestones challenges and celebrations.
• Supporting Our Community: Aagard matches your charitable contributions helping you give back and make a difference.
• Team Building Events & Lunch & Learns: Connect learn and grow with your peers.
• Complimentary Perks: Enjoy fresh fruit hot beverages and local business discounts.

At Aagard youre not just joining a companyyoure joining ateam that cares. Your contributions matter here and were proud to offer benefits that help you thrive at work and beyond

Required Experience:

IC