Service Operations Manager

At RDO Equipment Co. strong leadership keeps our service operations running at their best. As a Service Operations Manageryoulllead highâperforming service teams strengthen customer relationships and drive the systems and processes behind dayâtoâday success. Ifyoureenergized by leadership accountability and making a real impact this role puts you right at the center of it.Dontwaitapply today.

Whats In ItForYou:

• $80000-$110000 / year
• 32% bonus potential
• Competitive compensationto reflect your experience leadership and industryexpertise.
• A comprehensive benefits packagethat supports your more details and to view these offerings visit RDOs benefits page.
• A company that lives by its core values:theyrenot just words on a wall theyrehow we work grow and lead.Click here to learn more.

Why RDO

When you join RDO Equipment Co. youll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the worlds leading equipment and technology manufacturers but were a people business first. RDO has grown from humble roots guided by a familys values and shaped by the strengths voices and entrepreneurism of our team members.

Join RDO Equipment Billings where youll enter a team of people passionate about heavy construction machinery parts and service. As one of our Mountain Construction stores the Billings team supplies and services machinery from manufacturers like John Deere Wirtgen and the Midwest this machinery is vital to progress within industries like mining construction and oil and gas. Join our team and make an impact on the Billings community and beyond.

What You Will Do:

• Lead service operations:Oversee all aspects of service department operations to ensure efficiency profitability and alignment with company benchmarks.
• Develop leaders:Coach and support Service Managers to drive performance and growth.
• Manage workflow and results:Ensure effective use of scheduling work orders and operational tools to meet workflow and financial goals.
• Strengthen customer relationships:Proactivelymeetwith customers to ensure satisfaction build trust and support business growth.
• Champion safety and culture:Lead safety efforts and foster an engaged accountable work environment aligned with company values.
• For a complete list ofduties and responsibilities view thefull job descriptionhere.

What You Will Need:

• Leadership experience:Comfort leading leaders supporting teams and holding people accountable.
• Customerâfocusedmindset:A commitment to delivering a strong customer experience and building trusted relationships.
• Techâsavvy:Confidence using computers and systems with the ability to learn new tools quickly.
• Industry experience:Familiarity with our industry is aplus butnotrequiredwellsupport your learning.
• Valid work authorization:Candidates must have valid work authorization and be able towork in the U.S. without company sponsorship.

WhyYoullLove It Here:

• New equipment: Our service trucks and tooling are consistently updated to ensure you have the best.
• Connected team environment: Getting together and celebrating each other is common in Billings. Everyone gets along.
• Diverse functions: RDO in Billings sells services and supports a wide range of construction equipment.
• Connection to the cutting edge: Billings is central to RDOs precision technology operations.
• Opportunities to: grow learn and lead in the industry.

Required Experience:

Manager