Service Manager
Wilmington, DE - USA
Job Summary
Our client is a well-established electrical contractor serving commercial industrial and residential customers throughout the Southeast. With a reputation for quality workmanship and long-term customer relationships the company is seeking an experienced Service Manager to lead its electrical service operations and support continued business growth.
The Service Manager is responsible for leading the daily operations of the electrical service department ensuring projects and service work are completed safely efficiently on schedule and profitably. This leadership role oversees estimating project execution scheduling customer relationships field operations budgeting and business development while working closely with company leadership to achieve operational and financial goals.
Full-Time Direct Hire.
Key Responsibilities:
- Lead the daily operations of the electrical service department ensuring projects are completed safely efficiently and profitably
- Oversee estimating bidding design-build proposals and project planning for service work
- Manage assigned projects from award through completion including scheduling purchasing billing change orders and closeout
- Monitor project profitability labor productivity budgets and job performance
- Review and approve estimates within authorized limits
- Coordinate material procurement subcontractors equipment and project resources
- Prepare monthly job status reports pay applications and project updates
- Provide leadership coaching and accountability for field personnel and service teams
- Monitor labor utilization productivity equipment usage and job-site performance
- Ensure compliance with company policies safety programs quality standards and applicable regulations
- Conduct regular job-site visits to monitor quality safety and customer satisfaction
- Develop relationships with general contractors developers commercial clients and property owners
- Identify new business opportunities and support the growth of the service division
- Monitor local construction activity and maintain awareness of market opportunities
- Attend leadership meetings and collaborate with division management on operational planning and performance improvement
Requirements:
- Minimum 5 years of electrical construction or electrical service management experience
- Previous leadership experience managing electrical service operations projects or field personnel
- Strong knowledge of commercial and industrial electrical construction and service work
- Experience with estimating project management scheduling budgeting and change order management
- Strong understanding of job costing labor productivity and project financial performance
- Ability to develop and maintain relationships with customers general contractors and developers
- Excellent leadership communication organization and problem-solving skills
- Proficiency with Microsoft Office and construction management software
- Valid drivers license with the ability to travel to customer and job sites
Preferred Qualifications:
- Experience managing an electrical service department
- Design-build estimating experience
- Experience overseeing multiple service technicians and projects simultaneously
- Knowledge of local electrical codes OSHA requirements and construction safety standards
- State or local electrical licenses or certifications where applicable
Compensation: $95000-$120000 base salary.