Service Desk Technician

Sentinel is seeking a Service Desk Technician to support one of our valued customers. The ideal candidate will provide exceptional customer service while completing computer imaging deployment and replacement requests. This role is responsible for troubleshooting hardware software and basic networking issues ensuring end-user devices are configured properly and safeguarding customer data throughout the deployment process.

This is a 3-month contract position that requires working onsite at our clients location in Chicago Illinois.

• 1 years of experience in a similar role
• Associates degree in computer technology field or comparable certification
• Experience troubleshooting hardware software and peripheral equipment
• Experience troubleshooting network and telecommunication problems
• Experience configuring PC software
• Experience with a ticketing system
• Excellent interpersonal and communication skills
• Extensive knowledge of computer software and hardware
• Ability to lift to 50 pounds independently
• Must be comfortable working in a medical facility
• Must be able to satisfy our clients requirements including proof of required vaccinations drug screening and adherence to HIPPA privacy regulations.
• A valid drivers license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a can-do attitude

We focus on candidates that display our ACE factor Attitude Compassion and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range:

$25.00-$32.00 an hour

What you get:

We offer weekly competitive pay medical dental vision 401K and more.

IT happen!

Sentinel Technologies Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs from security to communications to systems & networks to software applications to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982 Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco Dell VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ) Chicago and Springfield IL; Phoenix AZ.; Lansing and Grand Rapids MI; Milwaukee WI; and Denver CO.

If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity an entrepreneurial spirit fosters growth through certification and hands-on training and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at

As part of Sentinels employment process candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and accordance with Title VII and state regulations all qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin marital status pregnancy genetics disability military veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position please contact .

The Know Your Rights Poster is available here

EEO Policy Statement is available here.

Experience:

IC