Service Coordinator– 20Hour + Monthly Bonuses
Pittsfield, MA - USA
Job Summary
$20/hour Weekly Pay Monthly Bonuses No Nights No Sundays
Are you friendly organized comfortable on the phone and good at multitasking Were looking for a Service Coordinator to join our team!
This is a customer-focused office position where youll help customers schedule vehicle maintenance and service appointments through phone calls texts and email. Youll play an important role in keeping our Service Department organized while making sure customers receive a helpful professional experience.
If you enjoy talking with people working toward goals and staying busy throughout the day this could be a great fit.
- Answer incoming calls and help customers schedule service appointments
- Contact customers by phone and text about recommended maintenance recalls and upcoming service needs
- Assist customers with finding appointment times that work for their schedules
- Enter and update customer information accurately in our scheduling system
- Manage multiple programs and computer screens while speaking with customers
- Follow up with customers when needed
- Work with the Service Department and other coordinators to reach monthly appointment goals
Were looking for someone who is:
- Friendly professional and comfortable speaking with customers
- Confident handling a high volume of phone calls
- Comfortable sending professional text and email communication
- Organized and able to multitask in a busy office environment
- Comfortable learning and navigating multiple computer programs
- Dependable with strong attendance
- Motivated by goals and performance bonuses
- Able to work well independently and as part of a team
Customer service receptionist scheduling sales call center or similar experience is preferred.
This is a full-time daytime position with no nights or Sundays.
Typical shifts include:
- MondayFriday: 8:30 AM5:00 PM
- MondayFriday: 7:30 AM4:00 PM
- Occasional Saturdays: 8:00 AM4:30 PM
If you work a Saturday you will receive a weekday off.
- $20/hour
- Paid weekly
- Monthly performance bonuses
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid vacation
- Paid sick time
- No night shifts
- No Sundays
- Monthly contests competitions and prizes
- Opportunities for advancement after one year
Youll work in a modern office setting with:
- Dual computer monitors
- Headset provided
- Primarily seated computer-based work
- Supportive team environment
- Fast-paced daily workflow
- High school diploma or equivalent
- Strong verbal and written communication skills
- Basic to strong computer proficiency
- Ability to enter information accurately while communicating with customers
- Customer service or call center experience preferred
Ready for a full-time position with consistent hours weekly pay bonuses and opportunities to grow Apply today!
Required Experience:
IC
About Company
We are seeking an individual who excels in a team-based environment and seeks to provide every customer with exemplary service Requirements: Valid drivers lice...