Service and Installation Technician
Job Location:
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
15 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Service and Installation Technician
Job Type: Full Time Non- Exempt
Reports To: Service Installation Manager
Location: Charlotte NC
Integrated Openings Solutions LLC (IOS) is a commercial and architectural openings solutions company. We provide industry leading commercial doors and hardware products and services to help make buildings smart aesthetically pleasing code compliant and sustainable.
Future Opportunities Notice
IOS is continuously seeking skilled and motivated talent to join our team. This posting represents a future opportunity position meaning there may not be an immediate opening at the time of application. However we welcome your interest and encourage you to apply so we can keep your information on file for upcoming roles that match your experience and qualifications. If a position becomes available that aligns with your background our team may reach out to discuss next steps.
IOS is continuously seeking skilled and motivated talent to join our team. This posting represents a future opportunity position meaning there may not be an immediate opening at the time of application. However we welcome your interest and encourage you to apply so we can keep your information on file for upcoming roles that match your experience and qualifications. If a position becomes available that aligns with your background our team may reach out to discuss next steps.
Job Summary
The Service and Installation Technician will repair and/or install a wide range of commercial doors and hardware. You will recommend improvements to the customers and upgrades to improve product functionality. Provide all services with the highest level of professionalism and customer service. And maintain truck inventory and cleanliness.
Duties/Responsibilities
- Serve customers by analyzing work orders; investigating customer issues; completing repair/installation; conducting tests; resolving problems.
- Drive to the job site to assess customers service/repair needs and complete repair of the product to the customers satisfaction.
- Consistently seek and promote opportunities for service sales and preventative maintenance contracts. Acquire knowledge of all products and pricing to price market and sell replacement products and repair parts.
- Develop mechanical skills learn new techniques and remain current with product requirements for installation materials to meet safety specifications and maintain quality workmanship.
- Ensure that service and installation documentation is submitted complete accurately and timely. Includes but not limited to work orders timesheets etc.
- Maintains customer confidence by keeping service information confidential.
- Maintain inventory cleanliness and maintenance of company vehicle
- Any other duties as assigned
Required Skills/Abilities
- D8 experience required
- Strong communication and problem-solving skills
- Customer service orientation and strong work ethics
- Ability to work hard with an eye for quality
- Ability and willingness to learn new products
- Strong understanding of D10
- Value Add: D28 knowledge
Minimum Requirements
- Experience installing and servicing commercial doors
- Valid professional drivers license
- Clean motor vehicle record
- High school degree
Supervisory Responsibilities
- No Supervisory Responsibilities.
Physical Requirements
- Ability to lift up to 100 pounds occasionally
- Ability to work in extreme temperatures and wet/humid weather
- Ability to stand for long periods of time and maintain focus
Required Experience:
IC
About Company
KID Museum is our region’s largest center for maker learning for youth. We empower the next generation with the skills to invent the future by delivering engaging maker learning experiences for kids, families, and educators.
