Service Advisor
Savannah, GA - USA
Job Summary
Service Advisor
Join theCritz Auto Service Team
Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy this full-time role youll serve as the communication link between our customers and service technicianshelping to identify concerns explain repairs clearly and ensure a smooth exceptional experience every time. If you enjoy problem-solving working with people and growing within the automotive industry wed love to meet you!
What Youll Do
- Greet customers with professionalism and care ensuring a welcoming service experience
- Communicate vehicle concerns clearly and effectively between customers and technicians
- Explain recommended services and repairs in simple easy-to-understand terms
- Prepare accurate cost estimates repair orders and warranty documentation
- Verify service contract and warranty coverage for needed repairs
- Schedule service appointments and manage technician workflow
- Follow up with customers to ensure satisfaction and resolve any concerns
- Maintain organized service records invoices and internal communications
What Were Looking For
- Excellent communication customer service and organizational skills
- Strong computer skills; experience with Microsoft Excel Word and DMS platforms preferred
- Previous service advisor or dealership experience is a plus
- High school diploma or GED required
- Valid drivers license and clean driving record required
- Ability to work in a fast-paced team-oriented environment
Why Work With Us
- Competitive compensation and performance incentives
- Full benefits package and employee discounts
- Supportive energetic dealership culture
- Opportunities for advancement within a respected automotive brand
- $70000 anually
Equal Opportunity Employer
Critz Auto is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race color religion gender sexual orientation gender identity national origin disability veteran status or any other protected characteristic.
Required Experience:
Unclear Seniority
About Company
Service Advisor Join the ;Critz Auto Service TeamCritz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. I...