Service Advisor

Automotive Service Advisor Melloy Ford (Albuquerque / Los Lunas)

Melloy Auto Group is a family-owned dealership serving New Mexico for over 60 years. Were looking for a service advisor who can manage a busy drive communicate clearly and keep customers informed without letting things fall apart.

Youll be working with a steady flow of customers experienced technicians and a process thats built to keep work moving.

Youll also be representing Ford Motor Company products with access to factory training and support.

• Greet customers and write repair orders accurately
• Listen to concerns and translate them into clear work instructions
• Provide estimates timelines and regular updates
• Recommend maintenance based on mileage history and condition
• Coordinate with technicians to keep jobs on track
• Close repair orders and explain completed work clearly
• Follow up with customers to ensure satisfaction

• Service advisor experience preferred (automotive strongly preferred)
• Strong communication and organization skills
• Ability to handle a fast-paced service drive without losing track of details
• Familiarity with systems like CDK or Reynolds & Reynolds is a plus
• Valid drivers license
• Professional reliable and consistent

• Base pay commission/bonus structure
• Health dental and vision insurance
• 401(k) plan
• Paid time off and holidays
• Ongoing training and development
• Stable high-volume environment

Weve been here over 60 years. Were not reinventing the wheel every month or chasing gimmicks. If you can stay organized communicate well and handle the pace youll do well here.

Equal Opportunity Employer
Were committed to a workplace where everyone gets a fair shot.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.