Service Advisor Consultant Subaru
Job Location:
Boulder, CO - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Us
Flatirons Imports is family owned and operated and is part of the same family doing business in Boulder since 1954. We were voted Best Car Dealer by the Boulder Daily Camera readers 10 out of the last 12 years and carry an A rating with the Better Business Bureau. We have a team of dedicated tenured service consultant andsome of the best technicians who truly care about our customers. If you want to be apart of a growing team welcome you to apply!
Benefits
- 401(K) Plan
- Medical Plan
- Dental Plan
- Opportunities for advancement
- Partners in the community
- Paid Vacation
- PTO/Sick Days
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
- 2 Years service consulting at auto repair facility required
Required Experience:
Contract
About Company
About Us Flatirons Imports is family owned and operated and is part of the same family doing business in Boulder since 1954. We were voted "Best Car Dealer" by ...
