Server

Job Description

Position Title: Server

Summary:Takes orders and serves food and drinks to Guests in bar area and/or dining area.

Essential Duties and Responsibilities

• Serve multiple tables of Guests simultaneously as determined by management
• Record Guest orders and enter them in the Point-of-Sale system in a timely manner.
• Refill drinks and deliver food as soon as necessary or available via tray service.
• Perform money transactions return accurate change and close checks in Point-of-Sale system.
• Provide great Guest experience through menu presentation and suggestive selling.
• Check Guests identification and serve alcoholic drinks adhering to state and local regulations.
• Work in team environment and communicate with Team Members and Guests.
• Perform opening and closing side duties as assigned (e.g. ice buckets roll silverware set up soda machines etc.)
• Other functions assigned by management (e.g. prep desserts and salads restock check restrooms empty bus tubs refill ice assist other FOH & BOH Team Members etc.).

Education & Experience:

• No prior education or experience required.
• Must be 18 years of age to serve alcohol or as state regulations dictate.

Performance Standards:

• Meets all company service standards
• Demonstrates salesmanship with guests
• Maintains an upbeat guest-first positive attitude.
• Strives to provide a professional image and demeanor
• Team work (running food bussing tables refilling drinks etc.)
• Completes all ongoing certifications/validations (LTO new menu etc.)
• Maintains a clean section
• Adhere to the Old Chicago Appearance Standards.

Working Conditions:

• 100% Walk and stand.
• 50% Carry service tray weighing up to 40 lbs from kitchen to bar or dining area.
• 50% Operate Point-of-Sale system and make correct change.
• 25% Reach bend stoop wipe and lift up to 30 pounds.
• Navigating steps if applicable to the location.

Training Requirements:

• Successful completion of hourly position validations including company-required training (safety systems menu) and passing alcohol certification (ServSafe) within 60 days of employment.