Senior UX Researcher, Quantitative

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

Targets Global UX team is a group of design research and accessibility practitioners and experts focused on improving and innovating digital experiences for Targets guests team members and partners. Here we design tangible inspiring and impactful solutions that serve all aspects of our business and play a critical role in shaping Targets digital experience through insight rigor and human-centered thinking.

As an Enterprise Quantitative UX Researcher you will lead quantitative UX research for Targets enterprise experiences helping teams better understand the needs behaviors and outcomes of the people who power Target every day including team members business partners vendors and other enterprise users.

You will own and evolve critical voice-of-user and experience measurement programs including System Usability Scale measurement Voice of Vendor / Voice of Business Partner programs intercept surveys benchmarking and other scalable quantitative research efforts. You will bring quantitativeexpertiseto shape how these programs are designed measured governed and activated connecting user experience product health business outcomes and enterprise priorities.

This role partners closely with qualitative UX researchers product design technology analytics data science business teams and insights partners to validate and size user needs identify patterns across large populations and translate complex data into clear implications for product strategy design decisions and business impact.

You will also bring quantitative insights to life through reporting dashboards storytelling and reusable measurement approaches that make data easier for teams to understand and act on. Success requires strong quantitativeexpertise UX research judgment the ability to clarify complex questions and the ability to turn complex data into stories that influence decisions.

You will report to the Director of Quantitative UX Research and AI Enablement and collaborate closely with quantitative UX research partners supporting Targets guest-facing experiences.

• 5 years of experience in UX research quantitative research applied research consumer insights human factors behavioral science data science ora relatedfield.

• Strongexpertisein quantitative UX research methods including survey design sampling measurement statistical analysis benchmarking segmentation and longitudinal tracking.

• Experience applying advanced quantitative methods such as experimental design surveymethodology causal inference multivariate analysis or psychometrics to answer product and user experience questions.

• Experience designing and managing large-scalesurvey voice-of-user or experience measurement programs that inform product design business or operational decisions.

• Experience applying quantitative methods and tools including survey analysis statistical testing regression or driver analysis segmentation dashboarding and platforms such as Qualtrics MedalliaFullStory SQL R/Python Tableau Power BI Looker or similar tools.

• Ability to connect quantitative research with qualitative research behavioral data product analytics experimentation and business performance.

• Strong data-driven storytelling skills with the ability to translate complex analysis into clear implications for user experience product strategy and business impact.

• Ability to clarify complex questions define research priorities and move work forward with sound judgment and strong cross-functional partnership.

• Interest in experimenting with AI-enabled tools and emerging capabilities to improve quantitative research workflows whilemaintainingresearch quality ethics and rigor.

• Experience working in large matrixed organizations and partnering across UX product technology analytics data science business and insights teams.

• Experience with enterprise employee B2B retail operations supply chain or internal tools research is a plus.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Targets needs. A Hybrid/Flex for Your Day work arrangement means the team members core rolewill need to beperformedboth onsite at the Target HQ MN location the role is assigned toandvirtuallydepending upon what your role team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location unless otherwise prescribed by Target. Clickhereif you are curious to learn more about Minnesota.