Senior UX Designer, AWS Field Experience
Boston, NH - USA
Job Summary
As a successful candidate you will have a deep understanding of design thinking methodology and interaction design designing for and with AI along with top-notch communications skills. You will take a nimble creative and pragmatic approach and will possess endless curiosity and passion for delivering customer-focused experiences. As a storyteller you will influence the business strategy by depicting experiences that demonstrate empathy for users and an innate understanding of their day-to-day. You will design at pace balance multiple priorities and show good judgment when weighing trade-offs. You will be able to distill customer needs from many diverse inputs and provide the clarity needed to solve complex business problems. You will work autonomously build relationships outside of your immediate team and demonstrate excellent stakeholder management skills. You will be seen as an expert in your discipline and play a significant role in leading the creative process and advocating for design excellence.
Key job responsibilities
- Lead design for new and existing solutions responsible for the end-to-end experience from big picture conception to execution. You will be responsible for negotiating priorities achieving alignment on customer problems and product vision. You should be comfortable with designing complex workflows and balancing divergent user perspectives across a variety of technologies.
- Be a self starter and be able to work autonomously while actively collaborating and communicating with cross-functional teams peer designers senior management and stakeholders. You will be responsible for building and maintaining healthy and positive relationships with all stakeholders and end users.
- Contribute to our overarching org strategy understanding the holistic experience and producing designs that integrate seamlessly into our agentic experiences. You will also drive/be familiar with key functions that measure the health of the user experience (quantitatively and qualitatively) and actively pursue new opportunities to work backwards from user needs.
- Be a leader of leaders scaling design processes and mechanisms across multiple solutions and org-wide. Drive a high level of focus and excellence raising the bar on design quality as well as creative and holistic-thinking across all work streams. You will lead with conviction and inspire passion in others.
About the team
Our UX team supports a diverse set of tools and technologies. Our goal is to make sellers effective and efficient in their everyday work saving them measurable time and effort. You will be a Senior UX designer leading key business initiatives and collaborating with other designers researchers program and product managers developers and senior leaders to develop a comprehensive understanding of our customers and derive meaningful experiences for them. Your work will cover the spectrum of UX design from exploration and understanding through planning design and execution.
- 7 years of design experience
- Bachelor degree in human-computer interaction (HCI) or related discipline.
- A portfolio demonstrating past work experience (across all stages of user experience design) and deliverables. A strong foundation and understanding of design thinking practices and usability principles and techniques.
- Highly proficient using design software and AI tools.
- Hands-on experience creating user flows lo/high fidelity designs and prototypes.
- Familiarity with interaction design agentic experience design and information architecture.
- Strong design craft.
- Knowledge of a front-end language (Javascript CSS HTML etc.)
- Strong problem solving aptitude business acumen and a natural curiosity for how experiences come together.
- Extremely proactive; takes personal ownership for producing positive results.
- Strong interpersonal skills ability to quickly build rapport and establish credibility.
- Strong communication and presentation skills; experience presenting complex ideas to customers and colleagues in compelling and actionable ways.
- The ability to thrive in a fast-paced work environment that requires independent self-direction excellent time management strong attention to detail and an aptitude for team collaboration.
- Demonstrated experience performing user research and crafting persona or JTBD.
- A team player with experience working closely with development teams.
- Masters in in human-computer interaction (HCI) or related discipline.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MA Boston - 137800.00 - 186400.00 USD annually
USA TX Dallas - 137800.00 - 186400.00 USD annually
USA WA Seattle - 137800.00 - 186400.00 USD annually
Required Experience:
Senior IC
About Company
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