Senior Technical Program Manager

Position Overview:

Randstad is seeking a high-performing Senior Technical Program Manager to join our client Amtrak in driving large-scale enterprise-wide technology transformations. Operating within the Project Management Office (PMO) and reporting to a Senior Program Manager you will play a pivotal role in coordinating cross-functional project teams directing project managers and delivering critical IT hardware and software initiatives for Amtraks new rail fleets. This role requires a self-directed leader proficient in formal PMP project controls-including tight management of scope schedule and budget-who can seamlessly collaborate across departments such as Marketing and Train Operations as well as manage key external vendor relationships.

Key Responsibilities

• Program & Project Oversight: Lead and coordinate complex multi-departmental technology programs and project teams supporting new fleet rollouts across the Amtrak enterprise.
• Team Leadership: Direct technical leads project managers and third-party consultants/contractors to ensure operational readiness and successful end-to-end execution.
• PMP Project Controls: Maintain rigorous governance over program scope schedule and budget using MS Project Professional and Enterprise Project Management (EPM) tools; identify track and report variances.
• Vendor & SOW Management: Oversee external vendors and sub-vendors evaluate RFP responses author Statements of Work (SOW) for product delivery and ongoing support and ensure deliverables meet contractual specifications.
• Documentation & Governance: Develop and maintain essential project artifacts-including Project Charters Management Plans Architecture Inputs Test Plans and Implementation Plans-and lead initiatives through formal Quality Gates and Portfolio Reviews.
• Risk & Change Management: Publish ongoing risk assessments implement mitigation strategies maintain SharePoint project repositories and produce weekly status reports for executive stakeholders.

Qualifications

• Experience: 7 years of hands-on program and project management experience delivering large-scale IT and technology infrastructure initiatives from initiation through rollout.
• Leadership Capability: Proven track record of managing and directing other Project Managers with high autonomy in a complex multi-stakeholder environment.
• Technical & PM Governance: Demonstrated expertise in formal PMP project management methodologies project controls and enterprise-level budget/schedule tracking.
• Software Proficiency: Proficient with MS Project Server (EPM) MS Project Professional SharePoint Visio Excel and standard MS Office tools.
• Communication: Exceptional verbal and written communication skills with the ability to interface effectively with internal business partners technical leads and vendor partners.
• Education & Certification: Bachelors degree in Project Management Computer Science Information Systems Business Administration or an equivalent combination of education and experience. PMP certification strongly preferred.
• Location & Travel: Based in or near Washington DC or Chicago IL (Remote/Hybrid options available); willingness to undertake occasional travel to Chicago for fleet site visits.