Senior Technical Program Manager, Region Services

Amazon Web Services provides a highly reliable scalable low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services within the US government and air-gapped regions we need exceptionally talented bright and driven people. If you have strong program management IT infrastructure and/or programming experience and can communicate highly technical concepts to audiences at different stages in the AWS journey wed like to speak with you.

We are looking for a dynamic organized Senior Technical Program Manager (TPM) to join AWS to manage AWS delivery of solutions in support of US Government this role your primary responsibility will be supporting the delivery of technical solutions for government contracts. You will provide support and coordination responding to customer inquiries and translating customer requirements into technical requirements. You will also have the opportunity to enhance internal processes programs and measures to drive growth and efficacy.

You will join a team of senior and principal product managers and TPMs who support our AWS government regions and contracts. The team is responsible for building and executing strategies for a delightful customer experience across multiple regions and driving business results.

As a TPM you will have the opportunity to work closely with AWS leadership and Service Teams to sequence report upon and deliver services and features in government and air-gapped regions. You will collaborate and align with a specific set of AWS service teams and deliver mechanisms for services across this specified set of regions. You will collaborate with Service Teams to deliver solutions that make efficient use of resources and technologies identifying dependencies that need to be addressed within these regions. You will assess risks anticipate issues overcome technical obstacles make difficult trade-off decisions and balance business needs and technical constraints.

Successful candidates will have a a background working with AWS services familiarity with their architecture strong background in program management supporting technical programs. They must be detail oriented have excellent problem-solving abilities and experience working with Public Sector customers in the Defense or National Security industries.

You will successfully represent program status to AWS senior leadership. Your program management expertise and operational excellence will influence the teams decisions and drive secure and scalable solutions. You should be passionate about delivering great customer experiences and researching and developing new delivery methodologies.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.


Key job responsibilities
Senior TPMs work with our external customers and internal AWS Service teams to understand the requirements of our customers from an end-to-end process. Their work lessens the burden across engineering teams and improves the customer experience. They serve as mentors to stakeholders unfamiliar with the NatSec customer experience and work with customer-facing account teams to align unique requirements with how AWS delivers and operates our services globally.

A day in the life
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

About the team
Our team indexes high on earns trust are right a lot and insists on the highest standards. We work collaboratively across the broader organization to pull in the right subject matter experts principles and engineering teams to deliver results for our customers. We work diligently to navigate public sector regulatory requirements with the scale of commercial cloud.



- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
- 5 years experiences working with Defense and National Security organizations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 148700.00 - 201200.00 USD annually