Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices making transactionssecure simple smart and accessible. Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Who is Mastercard

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible. Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential.

Our decency quotient or DQ drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Data & Analytics program is seeking a Senior Technical Program Manager (TPM) to lead cross-functional delivery of Transaction Lookup Services (TLS). The platform provides scalable high-performance access to transaction data for disputes chargebacks analytics customer servicing and payment ecosystem partners across global markets.
In this role youll coordinate complex technical initiatives across Engineering Architecture Data Operations Security regional teams and business stakeholders. Youll bring structure to ambiguity manage dependencies and risks and help teams deliver reliable secure compliant transaction-data capabilities on time. The ideal candidate combines strong program leadership with a practical understanding of APIs distributed systems cloud platforms and end-to-end data flows.

Role:
Lead planning and delivery of complex cross-functional TLS initiatives from definition through launch and operational readiness.
Develop integrated program plans milestones success measures and delivery governance aligned with business objectives and product roadmaps.
Coordinate Engineering Data Architecture Operations Security and regional teams to align scope sequencing ownership and delivery commitments.
Identify and manage dependencies across upstream transaction sources data transformations storage APIs and downstream consumers.
Track risks issues assumptions and decisions; drive timely resolution and escalate blockers with clear options and impact assessments.
Facilitate technical and business discussions to clarify requirements surface tradeoffs and maintain alignment as scope or priorities change.
Partners with technical leads to plan for performance availability resiliency security compliance data quality and regionalization.
Monitor progress against milestones and outcomes using delivery metrics and operational data to identify gaps and recommend corrective actions.
Coordinate testing release readiness launch communications operational handoff and post-launch follow-up.
Communicate program status risks dependencies and business impact to senior leaders and cross-functional partners.
Use SQL and analytical tools where appropriate to investigate transaction-data patterns and issues validate program outcomes and support root-cause analysis.
Apply AI-assisted tools and emerging technologies to improve program planning requirements analysis reporting and operational efficiency.
Evaluate opportunities to use AI in TLS and related transaction-data workflows coordinating assessment and delivery where there is measurable customer or operational value.


All About You:
Proven experience leading technical programs or complex cross-functional initiatives preferably involving Data platforms API data or cloud products.
Demonstrated success by coordinating large interdependent technology deliveries across multiple teams and stakeholder groups.
Working knowledge of APIs microservices distributed systems cloud platforms and enterprise-scale data systems.
Understanding of payments transaction processing disputes chargebacks or financial services.
Experience mapping dependencies and data flows across source systems processing pipelines storage services and consuming applications.
Strong risk issue dependency and change management skills; able to bring clarity and momentum to ambiguous work.
Ability to engage engineers and architects on technical details while communicating plans risks and decisions clearly to business stakeholders.
Experience using AI-assisted tools to improve program management analysis collaboration or operations.
Ability to assess AI opportunities pragmatically with attention to customer value operational impact and responsible implementation.
Strong analytical and problem-solving skills; ability to use SQL or other tools to investigate data issues and validate outcomes is an advantage.

#LI-FT1

Mastercard is a merit-based inclusive equal opportunity employer that considers applicants without regard to gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law. We hire the most qualified candidate for the the US or Canada if you require accommodations or assistance to complete the online application process or during the recruitment process please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:

• Abide by Mastercards security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach and

• Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.

In line with Mastercards total compensation philosophy and assuming that the job will be performed in the US the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors including but not limited to location job-related knowledge skills and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical prescription drug dental vision disability life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time 25 days of vacation time and 5 personal days pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/27/2027. If the fill date has passed Mastercard intends to fill this position as soon as possible.

Pay Ranges

OFallon Missouri: $96000 - $163000 USD