Senior Systems Administrator

Scope of Services:
The Senior Systems Administrator will provide first and second-level support for a range of engineering CADD GIS and project management applications as well as desktop and workstation support. Responsibilities include troubleshooting configuration and acting as a State liaison for problem resolution.

Responsibilities:

• Photogrammetric Applications: Support client configurations and upgrades; applications include ImageStation Orthopro Stereo Display Feature Collection DTM Collection Digital Mensuration Automatic Elevations and Image Analyst.

• Raster Products: Support applications such as Bentley Descartes.

• CADD/Engineering Design Software: Support ArcGIS MicroStation InRoads OpenRoads InRoads Bridge OpenRoads Bridge InRoads Survey OpenRoads Survey and Bluebeam.

• Engineering Project Management Software: Support Bentley ProjectWise.

• Plotter Software: Support ProjectWise Interplot; manage client and server configurations and integration with plot devices.

• Licensing Support: Maintain state license pools for CADD and engineering software; coordinate with software vendors including Visual Lighting Altiva AutoCAD Bentley Bluebeam Ensoft ETAP FB-Multipier GeoCue Global Mapper Lusas PTV and Sidra Solutions.

• GIS Support: Support ESRI ArcGIS Global Mapper and related products.

• Desktop Support: Provide second-level Microsoft OS support and Microsoft Office application support.

• Workstation/Device Support: Support CADD/Engineering desktops laptops and peripherals including printers and large-format plotters (Client OCE Canon); includes troubleshooting repair and software configuration.

• Project Support: Assist in planning and implementing workstation and computer deployments providing input on server specifications and requirements.

Mandatory Expertise/Experience:

• 10 years of Bentley ProjectWise administration

• 10 years supporting photogrammetric software installation and support

• 10 years Bentley MicroStation CADD management (networked environment)

• 10 years supporting CADD applications such as InRoads and Interplot

• 10 years large-format plotter and scanner support in CADD environments

• 10 years multi-application/vendor license management

• 10 years project planning and management

• 5 years Bluebeam software support

• Knowledge of Microsoft Windows Operating Systems

Desirable Expertise/Certifications (not mandatory):

• Bentley certifications (MicroStation ProjectWise OpenRoads CADD Management)

• Microsoft Certified Professional certifications

• CompTIA certifications such as A or Network