Senior System Administrator Manager

About Us - Values Overview

Department Summary

CAS IT champions builds and applies technology to help UNT advance education creativity and research. Benefits include:
Flexible hours and remote work arrangements
UNT scholarship (roughly 66% savings!) for employee and immediate family
36 days PTO with yearly accrual for vacation/sick
Clear and reasonable work priorities
Transparent leadership

Position Overview

This position serves as the senior technical lead for Windows Endpoint engineering automation security and lifecycle management within Academic Technologies. The role is responsible for the architecture deployment administration monitoring maintenance and support of Windows endpoint systems serving faculty staff student classroom laboratory and research computing environments. The position currently supports approximately 3300 managed Windows endpoints and is responsible for expanding management and security oversight into currently unmanaged systems.

As a secondary responsibility the position provides administration support and lifecycle management of Unix/Linux endpoint systems used for research scientific instrumentation specialized academic computing and laboratory operations. This position functions as a subject matter expert for endpoint technologies and is responsible for solving complex procedural operational and technical challenges.

The position collaborates with university and system IT staff researchers faculty departmental staff and vendors to ensure endpoint services are secure reliable compliant and aligned with university objectives. This individual develops and implements endpoint management strategies automation solutions and operational standards that improve service quality reduce operational overhead enhance security and support the universitys teaching research and administrative missions.

Minimum Qualifications

Bachelors degree in related field and six years of related computing experience; or any equivalent combination of education training and experience.

Knowledge Skills and Abilities

Advanced knowledge of Windows endpoint administration and enterprise endpoint management.
Working knowledge of Unix/Linux endpoint administration and lifecycle management.
Advanced knowledge of Microsoft Intune MECM/SCCM Windows Autopilot Active Directory and Microsoft Entra ID.
Strong PowerShell scripting Microsoft Graph Azure Automation and process automation skills.
Knowledge of application deployment operating system deployment endpoint security vulnerability management patch management privilege management and compliance frameworks.
Ability to manage large-scale endpoint environments while maintaining endpoint health security availability and compliance.
Ability to develop and implement endpoint automation modernization and service improvement initiatives.
Ability to analyze operational and security data to support data-driven decision-making.
Ability to troubleshoot complex technical issues and serve as a senior escalation resource.
Ability to develop technical documentation standards procedures and knowledge resources.
Ability to train mentor and cross-train technical staff.
Strong analytical organizational communication and project management skills.
Ability to collaborate effectively with technical and non-technical stakeholders.

Preferred Qualifications

Enterprise Windows endpoint management experience supporting large-scale endpoint environments.
Advanced experience with Microsoft Intune MECM/SCCM Windows Autopilot Microsoft Entra ID and endpoint lifecycle management.
Experience administering Active Directory Organizational Units (OUs) security groups and identity management services.
Advanced PowerShell scripting Azure Automation and endpoint process automation experience.
Experience developing endpoint remediation compliance and configuration management solutions.
Experience administering Unix/Linux workstation and endpoint environments.
Experience supporting research computing laboratory systems scientific instrumentation or specialized academic technology environments.
Experience implementing endpoint security controls privilege management solutions vulnerability remediation programs and compliance initiatives.
Experience developing operational dashboards reporting solutions and performance metrics.
Experience leading technical projects and utilizing project management methodologies including service lifecycle and RACI frameworks.
Experience mentoring supervising or developing technical staff.
Experience in higher education IT service delivery.
Microsoft 365 Certified: Endpoint Administrator Associate.
Red Hat Certified System Administrator (RHCSA).

Required License/Registration/Certifications

N/A

Job Duties

• Administer and maintain Academic Technologies Windows endpoints and provide secondary administration and support for Unix/Linux endpoint systems.
• Manage endpoint lifecycle services including deployment configuration application management operating system management patching security and compliance.
• Administer endpoint management technologies including Intune MECM/SCCM Windows Autopilot Active Directory and Microsoft Entra ID.
• Develop and maintain automation solutions utilizing PowerShell Microsoft Graph Azure Automation and related technologies.
• Monitor endpoint health vulnerabilities security risks and compliance status and coordinate remediation activities.
• Manage endpoint identity privilege and access controls.
• Develop and implement endpoint management strategies standards and continuous improvement initiatives.
• Serve as the senior escalation resource for complex endpoint and automation issues.
• Collaborate with university and system IT staff vendors faculty researchers and other stakeholders to support endpoint services.
• Create and maintain technical documentation operational procedures service metrics and knowledge resources.
• Train mentor and cross-train technical staff to improve organizational capability and continuity.
• Research evaluate test and implement new endpoint technologies and management capabilities that support university objectives.

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

M-F two remote days

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit and takes actions to prevent discrimination harassment (including sexual violence domestic violence dating violence and stalking) and retaliation on the basis of race color religion national origin sex age disability genetic information or veteran status in its application employment practices and facilities; nor permits race color national origin religion age disability veteran status or sex discrimination and harassment in its admissions processes and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination harassment and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice file a charge or report or testify assist or participate in a related investigation or proceeding.