Senior Staff Software Engineer Platform Access Control

Team: 
The Platform Access Controls team is within the Platform Security Core Organization and owns ServiceNows core authorization frameworks including ACLs Security Policies Security Attributes and Security Filters. We are responsible for validating identity and access for every transaction across the platform helping ensure a secure-by-default experience. Our team consists of passionate self-directed engineers who enjoy solving complex security challenges and building scalable security controls. We foster a highly collaborative culture across distributed teams empowering individuals with the support autonomy and opportunities needed to grow and succeed.

As a Senior Staff Software Engineer youll be a key technical leader in the Platform Access Controls group. Youll set the architectural direction for the access control layer as it expands into securing AI Agent access across the product stack and raise the bar for engineering craftmanship across the organization.

What you get to do in this role: 

• Set the technical vision and architecture strategy for the authorization platform balancing long-term scalability and delivery objectives while maintaining a secure-by-default posture.
• Work on core Authorization frameworks that touch every part of the product keeping it high-quality reliable secure and fast.
• Own features from design through delivery turning business requirements into well-architected cross-team solutions.
• Lead design and code reviews championing access control best practices performance maintainability and testability across multiple teams
• Implement softwarethat is simple touse to allow customers applications toextend and customize thefunctionality to meet their specific needs. 
• Define comprehensive test strategies covering functional regression integration and performance testing
• Diagnose resolve root cause and mitigation plans for the hardest production issues across the security stack
• Mentor engineers at every level and raise the technical bar across the organization.

Qualifications :

To be successful in this role you have:

• Having aptitude for learning new technologies quickly 
• Domain experience in authorization technologies such as RBAC ABAC policy engines or adjacencies applicable to this space
• Demonstrated success completing complex cross-team projects on time and with quality 
• Experience with troubleshooting difficult production issues e.g. memory leaks concurrency issues caching issues network problems intermittent failures etc. across the stack
• Track record of technical leadership influencing architecture and engineering decisions across multiple teams without relying on direct authority
• Strong written and verbal communication skills including experience authoring design docs/RFCs and presenting technical strategy to senior engineering leadership

Qualifications

• 12 years of software development experience with a Bachelors degree; OR 8 years with a Masters degree; OR 5 years with a PhD; OR equivalent work experience.
• Strong knowledge of data structures algorithms object-oriented design design patterns and performance optimization at scale.
• Expert level understanding of best practices for object-oriented and modularized software with emphasis on Java and Golang.
• Experience with automated testing frameworks (e.g. JUnit Selenium TestNG) and integrating tests into CI/CD pipelines.
• Deep understanding of software quality principles including reliability observability and production readiness
• Experience leveraging or critically thinking about how to integrate AI into engineering work whether using AI-powered coding and operational tooling automating workflows or reasoning about how AI changes the way software and infrastructure are built.

Nice to have:

• Prior experience with ServiceNow Platform
• Prior experience in building Authorization frameworks
• Experience with Kubernetes based services and deploying them in regulated environments with compliance and governance requirements.

FD21

For positions in this location we offer a base pay of $190900 - $334100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time