Senior Splunk & Observability Engineer

CGI is seeking an experienced Senior Splunk & Observability Engineer to support enterprise scale observability platforms within a complex AWS based production environment. This is a senior hands on role combining advanced Splunk administration and engineering AWS production support observability and automation.

The engineer will manage and support Splunk Enterprise running on AWS working across the full data lifecycle from source onboarding and ingestion through indexing search dashboards alerts retention and recovery. Responsibilities include developing and optimizing SPL queries troubleshooting ingestion and performance issues improving platform stability supporting upgrades and vulnerability remediation and restoring or replaying data following service interruptions.

The role will also work extensively with AWS Amazon CloudWatch OpenTelemetry and Python based automation to improve enterprise monitoring and resiliency. The engineer will build and maintain OpenTelemetry agents and collectors support observability integrations across technology stacks and help automate platform operations and vulnerability remediation.

This position is required in one of the following locations: Lafayette LA Knoxville TN Columbia SC Birmingham AL

. Administer engineer upgrade and support Splunk Enterprise in AWS.
. Deploy configure and troubleshoot Splunk components hosted on Amazon EC2.
. Manage the end to end Splunk data lifecycle including ingestion indexing search dashboards alerts retention and recovery.
. Develop and optimize complex SPL queries and troubleshoot query performance issues.
. Build and maintain enterprise dashboards for production monitoring resiliency incident response and outage triage.
. Troubleshoot ingestion failures problematic indexes missing or delayed data unexpected data volume growth and platform availability issues.
. Restore data flow and replay data following ingestion or platform interruptions.
. Optimize data ingestion and retention to reduce noise storage consumption and operating costs.
. Integrate Splunk Amazon CloudWatch and OpenTelemetry for logs metrics dashboards and alerts.
. Develop Python based automation for observability and platform operations.
. Build and maintain OpenTelemetry agent and collector packages across multiple technology platforms.
. Support Splunk upgrades patching configuration changes plugins and vulnerability remediation.
. Use GitLab GitHub Terraform Enterprise JSON and CI/CD tooling to support infrastructure configuration automation and package deployments.
. Lead technical troubleshooting calls and coordinate incident investigation and remediation across multiple teams.
. Participate in an on call rotation and provide after hours support when required for production incidents upgrades and planned changes.

. 5 years of hands on Splunk Enterprise administration and engineering experience in large production environments.
. Strong understanding of the Splunk ecosystem including data ingestion forwarders indexers search heads indexes dashboards alerts and recovery.
. Advanced SPL query development and performance optimization skills.
. Hands on experience deploying configuring upgrading troubleshooting and supporting Splunk on AWS.
. Strong AWS production experience particularly with Amazon EC2 Application Load Balancer and Amazon CloudWatch.
. Experience building complex Splunk dashboards for production monitoring resiliency incident triage and operational use cases.
. Strong understanding of OpenTelemetry including agents collectors logs metrics instrumentation and Splunk integration.
. Experience building or maintaining OpenTelemetry agent and collector packages.
. Working knowledge of Python for automation and operational tooling.
. Experience with GitLab Terraform Enterprise CI/CD GitHub and JSON.
. Strong production troubleshooting skills including ingestion failures data volume issues platform outages performance problems and data recovery.
. Experience with platform upgrades patching vulnerability remediation and controlled production changes.
. Ability to lead technical troubleshooting calls communicate findings clearly and coordinate effectively across cloud application security database and production support teams.

Educational Requirements:
Bachelors degree in Computer Science Information Systems or a related field.

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Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89600.00 $156700.00.
CGIs benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation holidays and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well being programs

• Amazon Web Services Cloud
• GitHub
• GitLab
• Python
• Splunk
• Terraform

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You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

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Come join our teamone of the largest IT and business consulting services firms in the world.

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