Senior Solution Architect ModelN

The Role

Moderna is seeking an experienced and driven Senior ModelN Solution Architect to join the Digital Commercial organization in support of Modernas Revenue Management capabilities. This role will serve as a senior techno-functional resource focused on the ModelN platform and the broader US Revenue Management ecosystem with responsibility for helping ensure that business processes platform configuration integrations data flows reporting and support activities are aligned to Modernas operational and compliance needs.

As Moderna continues to scale its Commercial operations the Revenue Management platform is a critical system supporting contract operations chargebacks rebates pricing claims processing customer and contract data financial controls Gross-to-Net activities and downstream reporting needs. This role will help ensure that the platform is operated in a compliant reliable scalable and business-aligned manner while partnering closely with Revenue Management Finance Customer Operations Trade Market Access Digital and external vendor teams.

The ideal candidate will bring hands-on ModelN experience and be comfortable working directly with ModelN configurations business rules workflows reporting outputs operational jobs and integration touchpoints that support US pharmaceutical Revenue Management processes. The successful candidate will understand how ModelN supports end-to-end process flows across contract setup pricing chargebacks rebates claims wholesaler and specialty pharmacy processes customer and contract master data downstream financial impacts and related reporting needs.

The successful candidate will bring deep understanding of US pharmaceutical Revenue Management processes and how they are enabled through ModelN. This role requires someone who can connect business process knowledge with system behavior configuration decisions integration dependencies operational controls and compliance expectations.

This individual will be expected to operate as a senior internal subject matter expert for ModelN and Revenue Management capabilities. They will partner with business and technical teams to define requirements evaluate solution options support platform configuration coordinate integration and data-related work drive testing and validation and support enhancements through the full software development lifecycle. The role does not require ownership of every technical build activity across the ecosystem but it does require the ability to independently drive work from intake and analysis through design build coordination testing deployment documentation and post-production support.

This is a hands-on role for someone who can build deep institutional knowledge of Modernas Revenue Management ecosystem reduce dependency on external support for day-to-day platform understanding and help strengthen the reliability transparency and scalability of the operating model.

Heres What Youll Do

Your Key Responsibilities Will Be

Serve as a senior techno-functional SME for Modernas Revenue Management platform with a focus on ModelN capabilities configurations business processes integrations reporting and operational support.

Partner with Revenue Management Finance Customer Operations Trade Market Access and Digital teams to understand business needs define requirements evaluate solution options and support timely execution of operational and enhancement requests.

Apply strong knowledge of US pharmaceutical Revenue Management processes including contracts pricing chargebacks rebates claims wholesaler distribution specialty pharmacy processes Gross-to-Net considerations customer and contract data and downstream financial reporting impacts.

Support hands-on ModelN configuration activities including business rules workflows reference data system settings and other functional configurations required to support Revenue Management processes.

Manage or support user access roles permissions and related governance activities in partnership with business process owners Compliance Information Security and SOX/control stakeholders.

Develop maintain and support standard reporting audit extracts SOX-related reports operational dashboards and data analysis needed by business and control stakeholders.

Monitor platform jobs data flows interfaces file processing scheduled activities and operational processes to ensure successful execution and timely issue identification.

Triage investigate and coordinate resolution of platform and process issues including working with ModelN system integrators managed service providers Boomi/integration teams SAP/customer master teams EDI teams data teams and other internal or external partners as needed.

Coordinate investigation and resolution of integration issues involving SAP Boomi EDI customer master data contract identifiers chargebacks rebates sales volume reporting credits/rebills returns and related Revenue Management process flows.

Drive or support full SDLC activities for Revenue Management enhancements including intake requirements analysis design configuration integration coordination test planning UAT support deployment readiness documentation and post-production support.

Your Responsibilities Will Also Include

Support upgrade readiness SaaS release validation regression testing coordination release planning defect triage and business UAT activities in partnership with ModelN business users and Digital teams.

Maintain platform documentation operational procedures configuration records access-control documentation support playbooks integration context and other materials needed to support compliant and sustainable operations.

Contribute to the Revenue Management support model by helping clarify repeatable procedures handoffs documentation ownership boundaries escalation paths and support responsibilities across Digital business teams ModelN system integrators and managed service partners.

Identify recurring issues process gaps control weaknesses and opportunities to improve platform reliability support transparency data quality and operational resilience.

Operate with a continuous improvement mindset helping Moderna build sustainable internal platform knowledge and strengthen long-term Revenue Management capability.

The Key Moderna Mindsets Youll Need to Succeed in the Role

We behave like owners: driving outcomes that go beyond any job description and taking accountability for sustainable Revenue Management platform performance.

We act with dynamic range: balancing operational detail production issue triage and hands-on configuration work with broader platform strategy and business process impact.

We prioritize the platform: enabling scalable sustainable capabilities over one-off solutions and strengthening long-term internal knowledge of the ModelN ecosystem.

Bold Relentless Curious and Collaborative: operating with urgency learning quickly partnering across business Digital vendor and compliance teams and continuously improving the support model.

Heres What Youll Need (Basic Qualifications)

Bachelors degree in Information Systems Computer Science Business Finance Engineering or a related field or equivalent professional experience.

8 years of experience supporting enterprise business applications Revenue Management systems commercial operations platforms ERP-adjacent systems or other regulated business-critical platforms.

Hands-on experience with ModelN Revenue Cloud ModelN Revenue Management or a closely comparable life sciences Revenue Management platform including direct involvement in configuration production support reporting release validation or enhancement delivery.

Strong experience with US pharmaceutical Revenue Management processes including one or more of the following: chargebacks rebates contract management pricing claims processing Gross-to-Net government programs market access contracting wholesaler distribution or specialty pharmacy programs.

Experience operating in a senior techno-functional role with the ability to understand business processes system configuration data flows reporting needs integration dependencies operational controls and platform support requirements.

Experience supporting platform configuration user administration role management access controls reporting issue triage release support and production support in an enterprise application environment.

Strong analytical skills including the ability to investigate complex data and process issues reconcile upstream and downstream flows identify root causes and communicate findings clearly to business and technical stakeholders.

Ability to partner with business teams to define requirements and work with technical teams to drive solutions through design build testing deployment and post-production support.

Experience working with vendors managed service providers system integrators and software providers to triage issues track tickets monitor service levels and drive resolution of platform or process issues.

Understanding of controlled system environments including audit readiness access governance SOX considerations documentation discipline testing evidence and change control expectations.

Comfort working with reports data extracts SQL or query-based analysis and operational dashboards.

Strong communication organization facilitation and stakeholder management skills with the ability to operate across business technical vendor and compliance teams.

Demonstrated ability to manage ambiguity build process clarity influence decision-making and drive outcomes in a fast-paced environment.

Heres What Youll Bring to the Table (Preferred Qualifications)

Deep hands-on experience with ModelN configuration administration reporting release validation or production support in a pharmaceutical or life sciences environment.

Experience supporting chargebacks rebates contract management government pricing Gross-to-Net market access contracting wholesaler distribution or specialty pharmacy-related processes.

Experience working with SAP SAP S/4HANA SAP SD SAP MDG customer master data EDI transactions Boomi or other integration platforms and downstream reporting or data platforms.

Exposure to Government Pricing processes and their interaction with Revenue Management platforms and downstream reporting.

Experience coordinating integration-related work across SAP Boomi EDI master data data engineering reporting and vendor teams.

Experience supporting system upgrades SaaS release validation regression testing UAT coordination release management defect triage and vendor-led platform changes.

Experience producing or supporting audit extracts SOX reports user access reviews operational control evidence and compliance documentation.

Working knowledge of SQL or similar query tools with the ability to retrieve validate and analyze data in support of issue resolution reporting reconciliation and operational monitoring.

Ability to translate between business process language and technical system behavior helping business stakeholders understand platform capabilities constraints risks and trade-offs.

Proven track record of building sustainable internal platform capability improving operational transparency strengthening documentation and reducing dependency on external vendors for day-to-day platform knowledge.

Experience operating in a hybrid model with internal Digital teams business process owners software vendors system integrators and managed service providers.

Pay & Benefits

At Moderna we believe that when you feel your best you can do your best work. Thats why our benefits and well-being resources are designed to support youat work at home and everywhere in between.

• Competitive healthcare plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being with access to fitness mindfulness and mental health support
• Family planning benefits including fertility adoption and surrogacy support
• Generous paid time off including vacation volunteer days sabbatical global recharge days and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

About Moderna

Since our founding in 2010 we have aspired to build the leading mRNA technology platform the infrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission values and mindsets every day our people are the driving force behind our scientific progress and our culture. Together we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.

Our Working Model

As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.

Moderna is a smoke-free alcohol-free and drug-free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories consistent with legal requirements.

Accommodations

Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at .

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