Senior Software Engineering Manager, Patient & Provider Experiences

Labcorp is a global leader in diagnostic testing and drug development solutions helping healthcare providers researchers and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Work Schedule

This is a fulltime exempt (salaried) position assigned to a First Shift schedule with standard business hours of Monday through Friday 8:00 a.m. to 5:00 p.m. in your time zone. Business needs may occasionally require flexibility in work hours including earlier later or additional hours with reasonable notice provided when possible.

Responsibilities

• Team Leadership & Strategy
  • Lead a team to deliver complex open-ended projects aligned with business goals.
  • Define and communicate a clear technical vision that supports organizational strategy.
  • Foster a high-performing inclusive team culture centered on growth accountability and impact.

• Technical Execution
  • Set and manage objectives across teams ensuring timely high-quality delivery.
  • Guide system architecture and design across boundaries offering actionable feedback on engineering decisions.
  • Introduce and optimize processes to improve team efficiency and outcomes.

• Cross-Functional Collaboration
  • Build strong partnerships with internal stakeholders and adjacent teams.
  • Resolve misalignments and conflicting goals with clarity and diplomacy.
  • Influence outcomes across the organization without relying on formal authority.

• Talent Development
  • Assess team performance and potential regularly in a fair transparent manner.
  • Support career development through coaching feedback and growth opportunities.
  • Invest in personal leadership development through continuous learning and feedback.

• Communication & Change Leadership
  • Communicate proactively and effectively to ensure alignment across teams and stakeholders.
  • Lead teams through change and uncertainty with calmness clarity and confidence.
  • Promote a collaborative environment where diverse perspectives are valued and silos are broken down.

• Operational Excellence
  • Continuously improve system reliability performance and observability.
  • Oversee production support rotations ensuring high availability and reliability.
  • Drive incident remediation and implement corrective action plans following outages.

Minimum Qualifications:

• 8 years of experience with system design architecture and cross-functional trade-offs.
• 5 years of experience driving organizational change and influencing outcomes across teams.
• 2 or more years of experience leading fully remote geographically distributed engineering teams.
• 2 or more years of experience with cloud infrastructure (preferably AWS).
• High School Diploma or GED equivalent.
• Any equivalent combination of training education and experience that provides the required skills knowledge and abilities with a minimum of 9 years of experience in lieu of a Bachelors degree.

Preferred Qualifications:

• 2 or more years of experience in the healthcare industry or other highly regulated industries
• 2 or more years of experience with Python TypeScript Kotlin or similar languages.

Additional Job Qualifications:

• Proven track record of delivering complex technical projects with measurable business impact.
• Exceptional communication conflict resolution and stakeholder management skills.
• Passion for mentoring team development and building inclusive engineering cultures.
• Ability to thrive in ambiguous environments with a high degree of autonomy.
• Commitment to operational excellence through improved monitoring observability and tooling.
• Technical acumen to create clarity around architectural and strategic decisions.
• Familiarity with web technologies and architecture.
• Familiarity with Kubernetes Kafka containerization and Terraform.
• Occasional travel to other locations conferences and training events may be required.

Labcorp genetics (formerly Invitae) islooking for a seasonedSenior Engineering Managerto lead the newly formed Patient & Provider Experiences team. This team owns the experiences on that patients and providers rely engineers across both frontend and backendsystemsso comfort and experience in both is essential. A key strategic priority will beidentifyingthe best elements ofInvitaesspecialty testing experiences and reshaping them to serve allLabcorpcustomers.

This is a foundational leadership the teams culture technical direction and operating rhythm from the ground up. The ideal candidate thrives in ambiguity brings clarity to complex cross-functional initiatives and is energized by the opportunity to improve how patients and providers interact with critical healthcare services.

This person would own the software development lifecycle for a set of software systems including operational and production support responsibilities. They would manage a team of software engineers and provide coaching mentorship career development architectural guidance and support to their team.

Application Window closes 8/7/2026

Pay Range: $180000.00 - $220000.00 a year

All job offers will bebased on a candidates skills and prior relevant experience applicabledegrees / certificationsas well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase regularly scheduled to work less than 20 hours Casual Intern and Temporary employees are only eligible to participate in the 401(k) who are regularly scheduled toworka 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.