Senior Software Engineer (ServiceNow)

About this role:

Wells Fargo is seeking a Senior Software Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business .
Wells Fargo is seeking a ServiceNow Senior Software Engineer to help enable our Enterprise Service Management journey while concentrating on both Service Transition and Service Operations. We are looking for someone who has designed and implemented new solutions within the ServiceNow ITSM space.
This position will be a part of the Enterprise Services Technology (EST) group which provides technology solutions and support for Risk Audit Finance Marketing Human Resources Corporate Properties and Stakeholder Relations business addition EST provides unique technology solutions and innovation for Wells Fargo Technology Enterprise Shared Services and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability security scalability and speed.

In this role you will:

• In this role you will develop on the ServiceNow platform utilizing configuration and scripting.
• Collaborate with other lead engineers and architects on defining coding standards processes tooling and frameworks required for the delivery of features in the sprint or product backlog.
• Design code configure unit test maintain and document software deliverables using agreed upon standards and tools.
• Ensure that solutions delivered by self or team members are secure and scalable comply with defined standards and best practices.
• Ensure product backlog has appropriate technical stories and participates in their prioritization.
• Responsible for application solution quality from design and implementation to deploy and run.
• Responsible for communication and collaboration with key stakeholders in the delivery of features.
• Maintain depth of technical understanding of third party/cloud solutions.
• Evaluate technical impacts from and coordinates implementation of new product releases.
• Participate in sizing and estimation activities within the agile team.
• Communicate daily with the Scrum Master and/or Technical Product Owner and the Agile team on progress made planned progress for the coming day and reports any impediments/blockers.
• Participate in code reviews and sprint retrospectives; ensuring their ideas for team continuous improvement are communicated so that the overall process and team can improve sprint by sprint and readily receives feedback for self-improvement.
• Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous Integration techniques.
• Collaborate with Business Analysts to confirm understanding of business requirements relating to features to be delivered and to help the Business Analyst define requirements that can be delivered from a technical perspective.
• Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines
• Demonstrate proficiency in using AIassisted development and analysis tools (e.g. GitHub Copilot and approved codecentric agents)
• Leverage AI to accelerate system design coding testing analysis and troubleshooting
• Apply strong technical judgment when validating and integrating AIassisted outputs into solutions
• Understand and account for model limitations security risks and operational considerations
• Apply AI responsibly in development and production environments
• Ensure AI usage aligns with security compliance privacy and ethical standards
  
  Required Qualifications:
• 4 years of Software Engineering experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
• 4 years of ServiceNow experience
  
  Desired Qualifications:
• 2 years of Integration design and API experience
• 2 years ServiceNow Change Release Incident Problem and Service Level Management application experience
• 2 years of JavaScript development experience
• 2 years of RESTful or SOAP web services
• Advanced oral written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand
• Advanced problem solving and technical troubleshooting capabilities
• Strong analytical skills and ability to solve complex technical problems
• The Following ServiceNow certifications: (CSA) Certified Systems Administrator and (CAD) Certified Application Developer
• 4 years of Agile experience
  
  Job Expectations:
• This position is not eligible for Visa sponsorship.
• This position offers a hybrid work schedule.
• Relocation assistance is not available for this position
• Ability to travel up to 5% of the time

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.