Senior Software Engineer AI Tooling

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.

Team:

Plaid is becoming an AI-first company and Intelligent Tooling builds internal platforms and tools to lead the transformation. Our biggest opportunity isnt just better tools for engineers its extending AI-native internal tooling to the rest of Plaid. Tools built for engineers assume things non-engineers dont have: local toolchains monorepos engineer credentials PR-based workflows. That mismatch means Ops Support and other teams cant easily inherit what we build for engineering. They need their own path and were building that path.

Role:

As a Senior Software Engineer on Intelligent Tooling you will build and operate internal systems that empower non engineering teams to automate their workflows with AI. You will own the product and platform layer for internal tools including the constraints and infrastructure that keep those tools safe and maintainable.

Theres no existing playbook for this at Plaid. You will define what the right non-eng AI surface looks like ship its first durable versions and partner closely with internal users to make sure it solves real problems. You will act as the engineering point of contact embedded with non-engineering teams running discovery and translating their operational needs into shipped software. What you build here becomes how non-engineering teams at Plaid work with AI.

Responsibilities:

• Design build and operate internal tools and platform capabilities for high-leverage non-engineering workflows

• Translate ambiguous internal pain points into simple durable software products

• Define platform constraints for auth runtime storage deployment and maintenance so internal tools are safe for broader use

• Build with strong product judgment balancing flexibility with clear boundaries between what belongs in Retool Scaffold and a new AI-native internal tool surface

• Partner with Security Infrastructure and internal stakeholder teams to ship systems that are reliable in production

• Own systems end-to-end including implementation rollout support and iterative improvement

Qualifications:

Must have:

• 5 years of professional software engineering experience

• Strong experience building and operating production systems

• Experience building internal tools platforms or workflow software

• Strong product judgment and communication in ambiguous spaces

• Hands-on experience using AI-powered development tools agents or automation

• Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template

Nice to have:

• Experience with developer tooling internal platforms or infra-adjacent systems

• Experience with auth service accounts constrained runtimes or internal security boundaries

• Experience building products for non-engineering users

• Exposure to agentic workflows automation or AI-enabled internal applications

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at

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Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.

Required Experience:

Senior IC