Senior Software Development Manager, AWS Global Bill Generation

AWS Bill Generation (BillGen) converts over 20 petabytes of metering data into billions of dollars of revenue every month running the billing system for one of the largest hyperscalers on
the planet. Were looking for a Senior Software Development Manager to lead our 40-person Bill Run Orchestration organization within BillGen. The Orchestration organizations North Star is to transform AWS bill run from a batch-based process to a fully autonomous real-time streaming process while ensuring accurate timely and clear bills for customers.

The role is technically challenging with elements of scale precision and speed. Scale millions of customers a global footprint per-second billing. Precision customers demand penny-level precision. Speed - need for real-time billing for GenAI cost control. For example: how do you recompute a customers entire billing state in minutes when a single retroactive pricing change cascades across months of usage data How do you orchestrate 21 million accounts through a computation pipeline where a single misrouted event can have customer visible impact How do you provide customers with a real-time cost estimate to prevent GenAI usage over-runs

In this role you will own end-to-end bill run execution across all AWS partitions drive the technical vision for autonomous billing operations and build the team that
ensures every customer receives an accurate cost estimated in minutes and an accurate bill on time every month without exception. Youll lead the migration from reactive war rooms to intelligent agents that detect diagnose and resolve issues before customers notice. You protect the timeliness of the final bill run which unlocks hundred of millions of Free Cash Flow (FCF) for Amazon.

- Lead a multi-team engineering organization across Arlington Berlin and Seattle
- Own the reliability and timeliness of billing artifacts for all AWS customers globally
- Drive the transformation to real-time billing operations
- Build and evolve a large-scale orchestration platform processing millions of accounts monthly

Key job responsibilities
- Lead and grow a multi-team organization of engineers and engineering managers across Arlington Berlin and Seattle fostering a culture of operational excellence deep ownership and customer obsession.
- Plan and execute on a quarterly cadence to maintain agility balancing near-term reliability wins with long-horizon bets on real-time billing agentic automation and platform consolidation.
- Own the end-to-end reliability of bill run execution across all AWS partitions from scheduling through computation validation and artifact delivery. Drive the transformation from batch-based monthly processing to continuous real-time operations with zero manual intervention.
- Establish operational excellence standards for both estimated and final bill runs. Build autonomous capabilities agents that detect diagnose and remediate billing anomalies before customers are impacted.
- Partner with other organizations within AWS to drive resolution across organizational boundaries especially during high-pressure operational events.
- Represent the team in senior leadership reviews COE reviews and cross-organization forums with clarity and conviction.


About the team
AWS Bill Generation (BillGen) turns every AWS customers usage into accurate timely bills. Within the BillGen group the Bill Run Orchestration organization owns the scheduling sequencing monitoring and delivery of billing artifacts across all AWS partitions globally. We detect diagnose and fix billing issues and increasingly build systems that do this autonomously.

Were transforming from monthly batch processing and manual war rooms to continuous billing autonomous agents and self-healing infrastructure. We believe operational burden is a technical problem not a staffing problem. Distributed across Arlington Berlin and Seattle we value ownership over territory automation over heroics and shipping over perfecting.


- 10 years of engineering experience
- 5 years of engineering team management experience
- 10 years of planning designing developing and delivering consumer software experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs projects and development teams in an Agile environment

- Experience partnering with product and program management teams
- Experience designing and developing large scale high-traffic applications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.