Senior Site Reliability Engineer, Platform Infrastructure

Were looking for a Senior Site Reliability Engineer Platform Infrastructure to take hands-on technical ownership of the architecture reliability and scalability of our entire AWS infrastructure. Reporting to the Engineering Manager Platform Infrastructure & SRE youll set technical direction review designs and raise the bar for reliability engineering across a growing and globally distributed engineering organization.

This is a senior individual contributor role. Youll work side by side with our onsite SRE team Software Engineers and other Lead Engineers to support seamless 24/7 reliability. Its ideal for an AI-forward engineer with a strong software engineering background who uses AI-assisted development tools to move faster has a passion for infrastructure-as-code and a proven track record of mentoring engineers to build highly reliable scalable and performant systems.

Key Responsibilities

• Own the architecture reliability and scalability of critical AWS infrastructure working hands-on across the full stack.
• Partner with Software Engineers and other Lead Engineers to shape the roadmap and technical strategy for Cricuts platform infrastructure.
• Take ownership of our AWS environment driving best practices in security cost management and scalability.
• Champion and expand our infrastructure-as-code philosophy across the organization.
• Use AI-assisted development tools (e.g. Claude Code GitHub Copilot) to accelerate delivery applying prompt engineering and context management practices to get reliable results and evaluate AI/ML infrastructure (e.g. model serving vector databases LLM tooling) as it becomes part of the platform.
• Oversee production monitoring incident response and blameless post-mortem processes to continuously improve system reliability.
• Develop and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for critical production systems.
• Act as a key consultant for our feature-focused pillar and pod teams ensuring they have the infrastructure resources and support required to deliver their projects successfully.
• Mentor software engineers who have an affinity for infrastructure helping them grow their skills in reliability engineering.
• Collaborate closely with the onsite SRE team sharing the on-call rotation to ensure seamless 24/7 reliability coverage.

Qualifications :

• 4 years of experience in a software engineering or site reliability engineering role.
• An AI-forward mindset: fluency with AI-assisted development tools (e.g. Claude Code GitHub Copilot Cursor) to accelerate delivery practical prompt engineering skills and experience managing context (e.g. structuring prompts memory and retrieved data) to keep LLM-based workflows accurate and reliable plus hands-on exposure to AI/ML infrastructure (e.g. model serving vector databases LLM operations).
• A strong background in software engineering ideally with experience in backend microservices (.NET is a strong plus).
• Deep hands-on expertise with AWS and its core services (e.g. EC2 S3 RDS Kinesis VPC IAM).
• Proven experience building and managing infrastructure with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation.
• A solid understanding of SRE principles and a proven track record of improving site reliability.
• Experience with modern observability monitoring and logging platforms ideally Datadog and OpenTelemetry.
• A Bachelors degree in Computer Science Engineering or a related field or equivalent industry experience.

Soft Skills

• Communicates complex technical concepts with claritywritten and verbalto diverse audiences across engineering product and leadership.
• Mentors with intent with a demonstrated ability to develop engineers and help them grow in their careers.
• Influences without authority building genuine alignment on reliability and infrastructure standards across teams that dont report to you.
• Stays calm and decisive under production pressure leading incident response and blameless postmortems that turn outages into durable fixes.
• Stays genuinely curious tracking advances in cloud infrastructure reliability engineering and AI tooling and pulls the best of whats new into the teams everyday practice.

Additional Information :

Weve Got You Covered

At Cricut we take care of our people. Enjoy competitive Medical Dental and Vision coverage a 401(k) match generous PTO tuition reimbursement and a yearly lifestyle stipend to support your wellness and passions. Youll also receive exclusive employee discountsand best of all youll be surrounded by some of the most talented creative and curious minds out there.

A Quick Note Before You Apply

Cricut is in an exciting chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across everything we do. This is an incredible opportunity for the right kind of personbut its not for everyone.

Were looking for A-playerspeople who thrive in dynamic environments turn challenges into momentum and consistently deliver their best work. If that sounds like you read on.

Heres what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You dont wait for perfect clarity to actyou start learn and adjust.
• You set high standards. You take ownership deliver quality and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others communicate clearly and bring a low-ego high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving you leverage AI to accelerate innovation and amplify impactbecause technology and creativity go hand-in-hand here.

One More Thing (Its a Big One)

This role is in-office at least 45 days per week. We believe real collaboration innovation and culture are built face-to-face. If youre energized by working alongside smart kind creative peopleand love those hallway conversations that spark the next great ideayoull feel right at home.

If youre looking for a fully remote role this may not be the right fit. But if youre excited by challenge purpose and building something betterlets make something amazing together.

Relocation Statement:

 This position is eligible for relocation assistance.

What to Do Next: Please attach your resume cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information.

Cricut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

Remote Work :

No

Employment Type :

Full-time