Senior Salesforce Administrator

We are seeking an experienced Senior Salesforce Administrator to join our team and take ownership of our Salesforce platform ensuring optimal performance scalability and alignment with business objectives. The ideal candidate will have 10 years of Salesforce administration experience a strong ability to design solutions and expertise in Salesforce ARM (Agentforce Revenue Management). A degree in Computer Science or a related field is preferred.

Key Responsibilities:

Salesforce Administration & Optimization: Manage and maintain Salesforce configurations security settings workflows and automation to optimize system performance. Key emphasis will be on Lead Contact Campaign and Campaign Member objects.

Solution Design: Analyze business needs and design scalable high-quality Salesforce solutions ensuring they align with best practices and organizational goals.

Salesforce ARM (same as Revenue Cloud) Expertise: Configure maintain and enhance Salesforce ARM to streamline pricing quoting approvals and sales processes.

Manage Data 360 (Data Cloud) key configurations and access permissions

Manage Agentforce creation permissions as well as executing migrations of Agentforce Agent configurations

Customization & Development: Leverage declarative tools (Flow Lightning App Builder) and collaborate with developers on custom Apex and Visualforce solutions.

Integration Management: Evaluate & oversee integrations with third-party applications and internal systems to ensure seamless data flow with security and governor limits compliance.

User Support & Training: Provide end-user support troubleshoot issues and conduct training sessions to enhance user adoption.

Data Governance & Reporting: Ensure data integrity and monitor governor limits create reports/dashboards and provide actionable insights for stakeholders.

Track planned platform changes. Coordinate and plan actions in anticipation of such changes

Maintain platform security posture

Stakeholder Collaboration: Work closely with business leaders sales marketing and IT teams to gather requirements and deliver effective Salesforce solutions.

Qualifications & Requirements:

10 years of Salesforce administration experience in complex environments.

Salesforce ARM/RCA experience is highly desirable. CPQ experience is good to have.

Strong ability to design and implement scalable Salesforce solutions.

Business-level communication skills capable of working with stakeholders across the organization with strong English business communication skills both oral and written

Degree in Computer Science or a related field (preferred)

Experience with flows permissions sharing rules custom objects and validation rules

Experience with writing/creating Apex Visualforce and Lightning Components is a plus

Strong understanding of SFDC Governor Limits and knowledge about how to monitor them is a plus

Understanding security controls and related policies and functionality such as Shield and or similar 3^rd parties that connect to SFDC is a plus

Salesforce Administrator and ARM/RCA certifications are highly desirable.

Data Management: Proficiency in data management tools like Excel Connector Data Loader Demand Tools Excel and VBA Macros creation in Excel

Experience with Data 360 Cloud is a big plus

Experience with configuring and setting up AgentForce is a big plus

Understanding of Channel model business is a plus

Must be authorized to work in the U.S. without sponsorship.

The US base salary range for this full-time position is $121000-$148000. Fortinet offers employees a variety of benefits including medical dental vision life and disability insurance 401(k) 11 paid holidays vacation time and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labour market job type and job level. Exact salary offers will be determined by factors such as the candidates subject knowledge skill level qualifications experience and geographic location.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Companys discretion.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging enjoyable and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890000 customers around the globe.