Senior Quality Engineer

Drive Quality Excellence. Influence the Business. Make an Impact.

Are you passionate about solving complex problems improving processes and driving meaningful change We are seeking a Senior Quality Engineer to join our team in Austin TX and play a pivotal role in shaping product quality customer satisfaction and operational excellence across the organization.

In this highly visible role you will partner with Engineering Technology Product Development Manufacturing and Services teams to lead investigations implement corrective actions and continuously strengthen our Quality Management System. Your work will directly influence customer outcomes business performance and the long-term reliability of innovative hardware and software solutions.

If you thrive in a collaborative environment where you can take ownership lead cross-functional initiatives and transform data into action wed like to hear from you.

In this Role Your Responsibilities Will Be:

• Lead Quality Improvements That Matter
  • Serve as the primary quality lead for customer complaints warranty returns and critical quality issues.
  • Drive investigations into customer concerns internal nonconformances and quality system issues using structured problem-solving methodologies.
  • Lead root cause analyses and implement sustainable corrective and preventive actions (CAPA).
  • Act as the voice of the customer ensuring quality and reliability remain central to business decisions.
  • Maintain and continuously improve our ISO 9001:2015-compliant Quality Management System.
  • Plan and execute internal audits while supporting external and customer audits.
  • Own quality documentation procedures and records to ensure compliance and operational effectiveness.
  • Drive continuous improvement initiatives that enhance quality processes and business performance.
  • Develop quality metrics dashboards and reporting tools that identify trends and drive proactive improvements.
  • Provide regular quality performance insights and recommendations to leadership.
  • Identify opportunities to reduce Cost of Quality warranty expenses and recurring issues.
  • Lead quality improvement projects that deliver measurable business and customer value.
• Shape and Strengthen Our Quality System
• Turn Data Into Action
• Influence Across the Organization
  • Partner closely with Engineering Technology Product Management Manufacturing and Services teams to implement lasting improvements.
  • Facilitate cross-functional problem-solving sessions using methodologies such as 8D FMEA 5 Why Fishbone and CAPA.
  • Promote a culture of quality through coaching training and continuous improvement initiatives.
  • Present findings recommendations and improvement strategies to leaders and stakeholders at all levels of the organization.
    

Who You Are:

You are a proactive and analytical problem solver who enjoys digging into complex issues and driving them to resolution. You combine strong technical expertise with the ability to influence others build alignment across teams and create sustainable improvements. You are equally comfortable leading a root cause investigation presenting to leadership engaging with customers and improving quality systems that support long-term business success.

For this Role You Will Need:

• Bachelors degree in Engineering or a related technical discipline.
• 8 years of experience in Quality Engineering Software testing Manufacturing Engineering or a related technical role.
• Strong expertise in root cause analysis and problem-solving methodologies including 8D FMEA 5 Why Fishbone and CAPA.
• Experience working within ISO 9001 quality management systems.
• Demonstrated success leading cross-functional teams and driving improvement initiatives.
• Strong communication project management and organizational skills.
• Proficiency with Microsoft Office applications and data analysis tools.
• Legal authorization to work in the United States.
  This is not a position for which sponsorship will be provided. Individuals who need sponsorship now or in the future including those with temporary visas such as F-1 (with OPT or CPT) H-1 or J-1 are not eligible for hire.

Preferred Qualifications That Set You Apart:

• Masters degree in Engineering Business or related field.
• Experience with industrial automation control systems or process control environments such as DCS SIS PLC.
• Experience leading internal external or customer audits.
• Knowledge of regulated industries and compliance requirements including 21 CFR Part 11 GAMP 5 and FDA industry guidance.
• Certifications such as ASQ CQE Lean Six Sigma PMP or related continuous improvement credentials.
• Previous experience leading quality technicians engineers or quality teams.

Our Culture & Commitment to You:

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

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