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Senior Project Manager, Better Bus Network

Massachusetts Bay Transportation Authority

Job Location:

Boston, NH - USA

Yearly Salary: USD 155910 - 155910

Posted: 22 October 2026 (Yesterday)

Application Deadline: 19 January 2027

Vacancies: 1 Vacancy

Job Summary

: At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs core values are built around safety service equity sustainability culture and accessibility and each employee that works for the MBTA performs their roles based on our vision mission and includes attendance participation and contribution in local safety committee meetings as needed.

Job Summary

The Better Bus Network a core component of the MBTAs Better Bus Project leads the multi-year Bus Network Redesign to make bus service a more reliable and accessible choice for travelers. The team develops and advances service improvements by building internal consensus managing change-management efforts and coordinating the planning of bus-supportive infrastructure such as busways bus stops and intersections. Working closely with Municipal and State roadway owners the team reshapes streets to improve bus operations enable service changes and support a safer and more equitable transportation system.

Within this effort the Senior Project Manager Better Bus Network is responsible for implementing critical outstanding elements of the redesign by initiating design and engineering work engaging municipalities and partner agencies securing required approvals leading public outreach and guiding internal operational changes. They oversee a varied and often complex portfolio of projectsfrom major roadway corridor reconstructions and busway redesigns to accessibility upgrades and transit-priority initiativesserving as lead Project Manager during the 015% design stage and supporting project delivery in collaboration with Capital Delivery Service Planning Operations and Safety.

Duties & Responsibilities

Lead conceptual design activities advancing transit priority designs for bus lanes busways traffic signals and changes to streets and intersections that put bus riders needs first and enable service changes.
Manage design and engineering consultant contracts to ensure project and program requirements are fulfilled and that contract cost and schedule requirements are met.
Lead the development of project scopes budgets and schedules as part of the capital planning process.
Manage the procurement of consultants and contractors as required.
Negotiate project assignments task orders amendments change orders and make recommendations for approval.
Coordinate project tasks with MBTA Capital Delivery Department colleagues including contract administration field staff and other project coordinators as required.
Coordinate project activities with colleagues across the MBTA including but not limited to Bus Operations Systemwide Accessibility Information Technology and others.
Manage reporting of activities in compliance with FTA/FHWA requirements.
Manage coordination of activities with outside entities (e.g. institutions residents abutters) as required.
Lead the approvals process including but not limited to environmental permits and approvals real estate actions and other permits and approvals
Lead the creation negotiation and execution of interagency and municipal agreements (e.g. MOUs) and other third-party agreements.
Organize and prioritize workload and be proactive in identifying project needs/requirements. Prepare project-related correspondence reports charts and presentations utilizing Microsoft Word Excel Database and PowerPoint.
Prepare for and make project presentations to elected officials community groups and others as necessary.
Work independently in addressing complex tasks in a time-sensitive environment. Follow up on actions required to complete tasks and projects seeking guidance as needed.
Respond to each inquiry whether from a customer vendor or co-worker in a courteous and professional manner consistent with the Authoritys Customer Service quality standard.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Visit work sites and/or attend off-site meetings occasionally outside of usual workdays and hours as necessary.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules regulations collective bargaining agreements (if applicable) and policies of the Authority including the EEO Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
Perform all other duties and projects that may be assigned.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.

Supervision

None.

Minimum Requirements & Qualifications

Bachelors degree in Engineering City and Regional Planning Architecture or a related field from an accredited institution.
Five (5) years of experience in the planning design and/or construction of infrastructure roadway or transit projects.
Two (2) years of experience leading the activities of staff consultants or a cross-functional team.
Strong communication analytical organizational time-management and interpersonal skills.
Demonstrated ability to collaborate effectively act with transparency and apply sound problem-solving approaches.
Working knowledge of Microsoft Word Excel databases and PowerPoint.
Ability to provide excellent customer service resolve conflicts and communicate professionally with customers employees vendors and stakeholders.
Ability to supervise and work effectively with a diverse workforce and foster positive working relationships.
Ability to comprehend and respond to instructions notices and inquiries clearly and efficiently.
Ability to participate in local boards committees or municipal meetingsoften during evening hoursas needed.
Ability to work independently collaboratively as part of a team or in a supervisory capacity.
Commitment to upholding the rights and interests of the MBTA while maintaining constructive relationships with colleagues and partners.

Substitutions

A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelors degree requirement.
An associate degree from an accredited institution and an additional three (3) years of directly related experience substitute for the bachelors degree requirement.
A masters degree in a related subject substitutes for two (2) years of general experience.
A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience & Skills

Seven years of experience in the planning design and/or construction of infrastructure roadway or transit projects.
Demonstrated experience leading multi-jurisdictional construction projects in the public realm such as street modifications or public infrastructure improvements.
Demonstrated experience working on municipal or state-level projects.
Familiarity with MBTA and MassDOT project delivery processes environmental requirements and permitting procedures.
Familiarity with NACTO MassDOT AASHTO and MBTA engineering and construction standards.
Demonstrated ability to read engineering plan sets from 15% through 100% design and interpret their implications for transit operations.
Demonstrated experience managing multiple complex projects with diverse stakeholders.
Bachelors degree from an accredited institution in Civil Engineering Traffic Engineering City/Regional Planning or Architecture.
Masters degree from an accredited institution in Engineering or City and Regional Planning (preferred).
Registered Professional Engineer (PE) in Civil or Traffic Engineering.
Familiarity with NearMap BlueBeam and/or Trimble (E-Builder) software.

Job Conditions:

Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting pre-employment screenings / pre-boarding working in their positions and throughout the duration of their program.

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines:Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment:The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
Work Eligibility:All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
Interviews:Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
Safety Sensitive Positions:Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions:Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff:During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
Diversity Equity and Inclusion:The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.