Senior Program Manager O2C, Finance Transformation

Imagine what you could do here. At Apple new ideas have a way of becoming phenomenal products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could you love thinking analytically Are you passionate about using your financial knowledge to navigate complex challenges Just as our customers find value in Apple products the Finance group finds value for both Apple and its shareholders. As part of this group youll play an integral role in ensuring our day-to-day financial health. You and your team will support Apples growth both top and bottom line by applying the same level of innovation toward financial matters as we do toward our products and services. Youll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection and it is directly responsible for shaping the companys future. Join us and youll have an important role in continuing Apples legacy of efficiency and are seeking an experienced and dynamic Senior Program Manager to lead Order to Cash (O2C) transformation initiatives modernizing and optimizing the systems workflows and controls that power billing credit collections and cash application. This role works hand-in-hand with the broader transformation team ISu0026T and O2C business stakeholders. The ideal candidate will possess a strong blend of technical acumen hands-on O2C process expertise and program management experience along with a passion for transforming complex workflows to ensure operational excellence data integrity and a robust control framework.n

The Senior Program Manager will develop and articulate a clear vision and roadmap for transforming O2C processes systems and workflows. This role is grounded first in O2C process expertise executed through disciplined program management and enabled by technical fluency in data and systems.n

Own the program plan timeline and cross-functional coordination for transformation initiatives in close collaboration with Finance leadership ISu0026T PMO and business and redesign end-to-end finance workflows across cross-functional groups to strengthen quality controls improve data accuracy and enable scalability through recommend and oversee implementation of new enterprise technologies and systems using direct technical fluency to validate solutions in close partnership with ISu0026T.n

710 years of progressive experience in program management finance operations systems analysis or process transformation with demonstrated success owning significant technical workstreams or BA in Business Economics or equivalent.n

Deep understanding of the end-to-end O2C cycle: order management credit management billing/invoicing accounts receivable collections deductions/disputes and cash ability to lead highly complex and technical cross-functional projects influence stakeholders and drive change across ISu0026T PMO and business -on experience with O2C systems such as SAP Oracle Fusion Salesforce HighRadius or similar billing/credit/collections platforms including evaluating and shaping system design and configuration ability to apply emerging technologies (Generative AI RPA) to O2C problems such as anomaly detection in billing automated dispute triage credit risk scoring or collections prioritization from concept through knowledge of regulatory compliance and internal-controls frameworks relevant to O2C and finance expertise in the architectural design and implementation of Financial Systems and Enterprise Resource Planning (ERP) distilling complex technical work and system architecture designs into clear business-relevant presentations for senior management and executive audiences.n