Senior Program Manager, Global Workplace Services

The Senior Program Manager Global Workplace Services (GWS) is responsible for designing running and improving the centralized rhythm of business and performance system that supports GWS business priorities Leadership Team and central office. The role translates business strategy and stakeholder needs into clear program plans requirements and success measures as well as manages special projects on behalf of the GWS VP (Vice President) and Americas GM (General Manager).

The Senior Program Manager conducts analysis to identify opportunities define scope evaluate business value and recommend solutions. Additionally partnering across functions such as GWS global teams Finance and OCFO (Office of the Chief Financial Officer) to align stakeholders establish plans of record clarify roles and responsibilities and ensure financial and operational requirements are addressed.

This role manages program execution through project plans milestones resources budgets performance metrics communications and rhythm of business processes. Using scorecards dashboards and data analysis you monitor outcomes communicate status and risks drive accountability improve program effectiveness and make improvement recommendations.

At Microsoft our missionto empower every person and every organization on the planet to achieve moreguides how we partner with customers to deliver trusted impactful solutions. With a growth mindset culture we innovate responsibly and measure success by shared progresspeople teams and customers. Join us to do meaningful work that changes the world and helps shapewhatsnext for everyone.

Rhythm of Business

• Establish and own the end-to-end business rhythm incorporating Finance Corporate and GWS global activities.
• Oversee preparation for and facilitation of business review meetings highlighting financial variances and business performance against key initiatives.
• Develop and manage annual organizational priorities; Develop and publish quarterly business review presentations.
• Coordinate and facilitate All Hands meetings Directs offsites annual team offsite meetings and other key organizational alignment meetings.
• Facilitate monthly leadership team meetings to ensure effective sessions.
• Own and drive deployment of selected GWS programs or initiatives as identified by the VP/GM working either with delegated authority or through solid influence. Convene and manage teams where needed to drive execution of assigned programs and initiatives.

Budget/Forecasting

• Steward the annual planning process forums and commitment establishment.
• Manage team reporting tools to track progress against commitments.
• Drive G&A (General & Administrative expense) budget planning tracking and forecasting for the lines of business in collaboration with Finance stakeholders.
• Manage department controllable line items (T&E - Travel & Expense Morale Employee Development etc.) within budget.
• Partner with the Platforms to aggregate vendor performance management tracking assessment and feedback.

Other

• Embody our cultureandvalues

Required/minimum qualifications

• Masters Degree or equivalent degree in Business Administration (MBA) Finance Engineering Architecture Construction/Project Management Technology Design or related field AND 2 years multinational corporate environment experience OR Bachelors Degree or equivalent degree in Business Administration (BBA) Finance Engineering Architecture Construction/Project Management Technology Design or related field AND 4 years multinational corporate environment experience OR equivalent experience.

Additional or preferred qualifications

• Masters Degree or equivalent degree in Business Administration (MBA) Finance Engineering Architecture Construction/Project Management Technology Design or related field AND 4 years multinational corporate environment experience OR Bachelors Degree or equivalent degree in Business Administration (MBA) Finance Engineering Architecture Construction/Project Management Technology Design or related field AND 6 years multinational corporate environment experience OR equivalent experience.
• Data Analysis & Insights: Ability to gather and analyze data from multiple sources identify trends and implications and translate findings into actionable business recommendations.
• Decision Making & Judgment: Demonstrated ability to make sound timely decisions in fast-paced environments balancing alternatives costs resources risks and trade-offs.
• Problem Solving: Solid analytical and critical-thinking skills with the ability to identify root causes evaluate options and implement effective solutions.
• Business Acumen: Solid understanding of business operations industry dynamics and organizational priorities with the ability to identify opportunities to improve performance reduce cost and create value.
• Business Analysis: Ability to identify business needs and develop solutions through process improvement technology organizational change strategic planning or policy development.
• Program & Project Management: Experience planning organizing and managing complex programs and projects including scope resources schedules costs risks dependencies and deliverables.
• Operational Excellence & Continuous Improvement: Demonstrated ability to improve processes services and operating models using KPIs performance data and continuous improvement methodologies.
• Relationship & Stakeholder Management: Ability to build trusted relationships and collaborate effectively across leadership internal teams customers partners and vendors.
• Executive Communication & Presentation: Solid written verbal and presentation skills with the ability to translate complex information into clear compelling messages appropriate for the audience.
  Attention to Detail: High degree of accuracy organization and discipline in managing information documentation analysis and deliverables.

Facilities and Workplace Services IC4 - The typical base pay range for this role across the U.S. is USD $97600 - $188400 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $125000 - $206400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC