Senior Program Manager, Business Operations & Analytics
Job Location:
San Francisco, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
VACANCY ANNOUNCEMENT HAS BEEN AMENDED TO ADD ADDTIONAL DUTY LOCATIONS AND EXTEND THE CLOSING DATE to 7/21/2026
As a Senior Program Manager Business Operations & Analytics you will perform a wide variety of planning analysis evaluation and project management to improve the efficiency of internal administrative operations.
We are currently filling three vacancies but additional vacancies may be filled as needed.
Location of position: GSA; Federal Acquisition Service (FAS);Office of Business Optimization; Governance Strategy and Performance Strategy and Performance Service Center.
Position can be filled in any of the following locations:Atlanta GA; Boston MA; Chicago IL; Fort Worth TX; Kansas City MO; Lakewood CO; New York NY; Philadelphia PA; San Francisco CA; Tacoma WA; Washington DC; Orlando FL; Tampa FL; Houston TX; San Antonio TX
You will perform the following duties:
- Applies a wide range of qualitative and quantitative methods to assess and improve program effectiveness and complex management processes projects and systems.
- Communicates and interacts with product owners product managers peers users and stakeholders agency employees contractors and external federal agencies to ensure completeness of documentation obtain missing information and ensure stakeholder understanding of requirements project activities reports and/or other information.
- Perform administrative and special one-time projects of a time sensitive and confidential nature requiring extensive research analysis and evaluation of a wide variety of management and/or program information to enable informed data-driven decisions.
- Coordinates with stakeholders to ensure conformity and consistency of procedures and interpretations in resolving issues related to program office and programs; evaluates new or modified legislation proposed regulations agency guidance and/or other guidelines for projected impact on the organizations programs services and resources.
- Collaborates with other subject matter experts or stakeholders to select relevant sources of information to perform job duties and makes strategic recommendations on data collection integration and retention requirements incorporating business requirements and knowledge of best practices.
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility criteria within 30 days of the closing date
- Meet time-in-grade within 30 days of the closing date if applicable
- Register with the Selective Service if you are a male born after 12/31/1959
- Direct Deposit of salary check to financial organization required.
If selected you must meet the following conditions:
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been within the last 5 years a political Schedule A Schedule C or NonCareer SES employee in the Executive Branch you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- Serve a one year probationary period if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
For each job on your resume provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g. Peace Corps Americorps) we encourage you to apply and include this experience on your resume.
The GS-14 salary range starts at $127829.00 per year.
To qualify you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.
Specialized experience is experience in the management of programs with experience in all of the following:
- Identifying performance metrics and targets to track strategic improvements while ensuring alignment with agency plans and policies.
- Providing advice to management on the interpretation of laws policies and/or regulations of strategic importance.
- Facilitating strategy reviews with various program areas to analyze trends and/or determine the impact of organizational changes.
- Using qualitative and quantitative methods (such as Administrative data analysis Trend analysis Narrative documentation etc.) to evaluate program effectiveness conduct gap analyses and/or develop long-range plans.
This job does not have an education qualification requirement.
Candidates will not be hired based on their race sex color religion or national origin.
Applicants are encouraged to make their resume searchable in their profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.
Relocation-related expenses are not approved and will be your responsibility.
On a case-by-case basis the following incentives may be approved:
Recruitment incentive if you are new to the federal government
Relocation incentive if you are a current federal employee
Credit toward vacation leave if you are new to the federal government
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Senior IC
