Senior Program Manager, Bespoke Solutions

The Bespoke Solutions Teams is looking for an experienced Senior Program Manager to own contractor operations vendor management and lab/manufacturing coordination for a high-assurance hardware program within AWS Infrastructure Services the team building security and encryption devices for government customers.

This is a hands-on operational leadership role. You will consolidate contractor hiring and management own vendor and license agreements and serve as the operational backbone that lets our senior engineers stay focused on delivery. You will be the connective tissue across engineering supply chain security and external manufacturing partners removing friction and reducing key-person dependencies on a fast-moving classified program.

You will own the end-to-end contractor lifecycle manage vendor and license agreements coordinate contract manufacturing (including onboarding a new contract manufacturer) and serve as the lab owner. Your success is measured by smooth operational execution reduced administrative load on engineering leads and reliable delivery of contractor and manufacturing support as the program scales toward production.

If Arlington VA (Arlington HQ2):

This role will sit in our new headquarters in Northern Virginia where Amazon will invest $2.5 billion dollars occupy 4 million square feet of energy efficient office space and create at least 25000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates public transportation improvements and new access to Reagan National Airport.

By working together on behalf of our customers we are building the future one innovative product service and idea at a time. Are you ready to embrace the challenge Come build the future with us.

This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
Contractor & Resource Management

- Consolidate contractor hiring and management responsibilities.
- Own the end-to-end contractor lifecycle sourcing onboarding performance tracking and off-boarding
- Reduce key-person dependencies by establishing repeatable contractor management processes

Vendor License & Lab Ownership

- Manage vendor and license agreements
- Take ownership of the unclassified lab and similar work-streams
- Serve as the lab owner

Contract Manufacturing

- Own contract manufacturing for the program including onboarding a new contract manufacturer
- Handle associated administrative tasks including purchasing coordination.
- Partner with supply chain and manufacturing teams to keep prototype and production builds on schedule

Cross-Organization Coordination

- Partner with engineering systems engineering security and leadership to keep operational execution tight
- Serve as primary operational liaison for contractor vendor and manufacturing matters
- Provide program status risk and resourcing visibility to engineering leads and program leadership

A day in the life
You will join a team within AWS Infrastructure Services that designs develops and delivers high-assurance security and encryption hardware for highly regulated government use cases. The team executes against a multi-year roadmap spanning hardware firmware programmable logic and systems engineering with a growing contractor base and expanding manufacturing footprint. This Program Manager role is the operational anchor that keeps contractor vendor and manufacturing execution running smoothly as the program scales from prototype into production.

About the team
About AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- 7 years of program or project management experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience managing contractors vendors and/or external manufacturing partners
- Experience managing vendor and license agreements and purchasing/procurement coordination
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above

- PMP or Masters degree
- Experience in regulatory compliance management with government agencies
- Experience in a hardware FPGA or manufacturing program environment
- Experience onboarding and managing contract manufacturers (CM/NPI)
- Experience owning lab operations and badge/facility access ownership
- Current active US Government Security clearance of TS / SCI with Polygraph

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MD Jessup - 115600.00 - 160000.00 USD annually
USA VA Arlington - 115600.00 - 160000.00 USD annually
USA VA Herndon - 115600.00 - 160000.00 USD annually